Inside Sales Associate

Job DetailsJob Location: Jackson Branch - Richland, MS 39218Position Type: Full TimeTravel Percentage: NoneJob Shift: Monday - Friday - Day Shift🌟 Inside Sales Associate – Conklin Metal Industries

📍 Jackson Branch – 2900 Benton H Green Blvd, Richland, MS 39218


About Us

Conklin Metal Industries has been serving the HVAC and sheet metal industry since 1874. Now in our fourth generation as a family-owned company, we’ve grown to 18 branches across the Southeast. We are the one-stop shop for contractors and fabricators, supplying everything from sheet metal to machinery.

Our customers include:



Sheet metal and mechanical contractors


Duct fabricators


Residential and multi-family contractors


HVAC service and replacement specialists



If it’s used to build, connect, hang, seal, or install a duct system, we stock it.


🚀 Why This Role Matters

As an Inside Sales Associate, you’ll be the go-to expert at our Jackson branch, helping customers, supporting Territory Managers, and keeping sales moving. This role is all about building relationships, solving problems, and creating great customer experiences.


What You’ll Do



Support Territory Managers with quotes, order entry, and product sourcing


Handle customer sales via phone, email, and walk-ins


Conduct weekly outbound calls to existing customers


Provide expertise on our product lines and help set up new accounts


Monitor customer trends and share insights with the branch and sales team


Communicate inventory needs to the Branch Manager and Replenishment team


Partner with Item Maintenance for new product setups


Assist with credit inquiries and customer-specific requirements




🏢 Work Environment



Office-based with regular visits into the warehouse


Standard hours: Monday–Thursday, 7:00 AM–4:00 PM; Friday, 7:00 AM–2:00 PM


Business casual environment, team-oriented culture




✅ What We’re Looking For



Strong communication and customer service skills


Proficient in Microsoft Outlook, Office 365, Word, and Excel


Familiarity with ERP systems (we use Prophet 21 / P21)


Organized, detail-oriented, and able to multi-task


Comfortable in a fast-paced environment and willing to pitch in wherever needed


Prior phone-based sales or inside sales experience a plus


Knowledge of duct fabrication and the HVAC industry is a big plus




💼 Why Join Conklin?



Be part of a company with over 150 years of history and growth


Work in a stable, supportive, family-owned business culture


Opportunities to learn, grow, and build a career in sales




📩 Apply today and bring your sales talent to our Jackson branch!

Conklin Metal Industries is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Qualifications