Sr. Automation Quality Assurance Engineer

Ready to be a Titan?
You will be part of the Engineering team at ServiceTitan responsible for the technical development of our product. We provide exciting opportunities to make an immediate impact in our rapidly growing organization. We are quality minded, use the most modern tools on the Microsoft .NET platform, have an amazing culture, and love to solve complex problems. Over 50,000 people depend on our software to perform all their daily activities.We are looking for someone to contribute to our product quality by building out automated tests to improve coverage, assisting in authoring test plans, and enabling developers to move faster by ensuring our tests are reliable, performant, and correct. We need technically capable, forward-looking, automation engineers who are excited to contribute, learn and grow. We also desire those who can balance rapid iteration and development with high product quality expectations and who are innovative and comfortable with ambiguity.We utilize the Cypress framework and are targeting engineers with proficiency in Javascript/Typescript.

What you'll do:

• Improve our automation coverage by working closely with Engineers, Product Managers, and Designers on test planning and building automated test cases.

• Work closely with developers to understand the product architecture while identifying, designing, or enhancing existing test automation plans

• Create comprehensive test strategies that cover various scenarios, including functional, performance, and security testing, and execute test cases manually and automatically to ensure comprehensive test coverage

• Implement and execute automated tests using Cypress, Jest, XUnit, and similar testing frameworks.

• Collaborate with developers to establish unit and integration test strategies.

• Integrate automated tests into the CI/CD pipeline to enable continuous testing and deployment.

• Monitor test results, analyze failures, and work closely with engineering teams and stakeholders, ensuring timely resolution of issues and closure

• Continuously evaluate and improve testing tools, processes, and methodologies

• Must be self-motivated and know when to seek guidance and be able to handle periods of uncertainty and ambiguity; detail-orientation is a must

• Facilitate ongoing process improvement efforts to ensure test planning, execution, and reporting methods are effective, efficient, standardized, coordinated, and integrated

• Defect tracking and issue status reporting

What you’ll bring:

• Strong experience utilizing Cypress for end to end testing of web applications paired with proficiency in Javascript/Typescript

• Hands-on software quality assurance testing experience with web and mobile applications

• Experience with object oriented programming a must (C# or Java a plus)

• In-depth experience developing test automation for business objects and entities independent of any available user interface.

• Hands-on experience in Automated Tests and building tests from scratch

• Capability to think & contribute from the framework perspective considering effects of changes & upgrades

• Habit of writing clean, re-usable & parameterized code for Tests, ensuring coverage

• Good knowledge of SQL (P-SQL and/or MS-SQL preferred)

• Experience with code deployments and version control systems (GIT)

• Experience with creating automation on projects which integrate with third party APIs is preferred

• Experience with Continuous Integration and familiarity with Continuous Deployment tool such as Teamcity, Jenkins, or GitHub Actions

• Ability to rapidly learn third party development / QA tools is preferred

• Able to multi-task, triage issues, react well to changes, work independently in a fast paced environment

• Must be self-motivated and know when to seek guidance; detail-orientation is a must

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional