Director, Programs

About the opportunity

Contentful’s marketing organization is seeking a highly strategic and deeply organized individual as our new Program Director and Chief of Staff to the CMO. This individual will partner closely with the CMO and the marketing executive team to help enable success through the effective management of our key priorities and initiatives. This is a critical role for the organization that will ultimately drive the development and execution of our marketing operating model to enable marketing performance.

Reports into: CMO

Team size: None currently, will indirectly manage (dotted line), and will eventually directly manage a team.

What to expect?

• Manage the organization’s Fiscal year identified plan and strategic roadmap by initiative tracking, development and management of initiative reporting, building and managing the supporting processes for executive visibility and insights. 
• Serve as a trusted advisor to support and elevate the CMO’s effectiveness and efficiency. 
• Develop and lead staff meetings, fiscal year planning sessions, and initiative reviews, inclusive of the tracking,  reporting, and action follow-up. providing improved overall visibility across teams to drive deeper collaboration and ultimately performance. 
• Help to identify and coordinate opportunities to improve efficiency and effectiveness throughout the marketing organization, and with cross-functional partners. 
• Help to identify and execute initiatives that contribute to marketing’s long-term operational excellence - helping to ensure key projects have clear milestones, outcomes criteria, and corresponding action plans. 
• Manage and optimize the marketing organization’s operating rhythms to help ensure understanding, drive collaboration, and help us achieve our goals and objectives. 
• Work with the marketing executive team to understand and drive better informed decisions of trade-offs and effective prioritization. 
• Manage high-impact, cross-functional programs and/or help in the execution of special programs/projects across marketing, and cross-functionally as deemed necessary by the CMO.
• Familiarity with Marketing best practices and advanced marketing operating models. 
• Influential leader to drive the marketing organization and company forward in success.

What you need to be successful?

• Minimum of 10 years of progressive experience in program and/or process management, corporate strategy, or marketing strategy and planning.
• 2+ years experience in driving and enabling change within marketing and/or creative organizations. 
• Experience in the SaaS space is highly preferred. 
• Ability to drive programs, initiatives, and frameworks in a fast-paced, ever-changing environment.
• Superb written and verbal communications skills across all communication mediums.
• Ability to develop simple, concise, and meaningful frameworks from sometimes complex and deeply complex concepts. 
• Self-directed with the ability to effectively collaborate with team members at all levels across the organization, and especially the executive team.
• Bonus points for PMP certification, or other project management agile certifications. 
• Bachelor’s degree in marketing, business, or related area; MBA a plus

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, education days, and volunteer days
• Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life’s challenges
• Use your personal education budget to improve your skills and grow in your career. Join a free German class or one of our many internal learning initiatives!
• Use your physical fitness budget to get away from your desk and support your physical wellness
• Enjoy a full range of virtual events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• A monthly phone/internet stipend and phone upgrade reimbursement after 2 years
• Plus, Contentful socks! And other amazing swag as part of company events. Oh yeah!

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Who are we?

Contentful is the leading content platform that powers digital experiences for over 30% of the Fortune 500 compani