Job Category:

Public Safety & Security

Work Shift/Schedule:

Varies

Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role:

Job Summary

Responsible for the day-to-day operations of the Security Services programs at all Northeast Georgia Health System Southern Market facilities, including the selection and assignment of officers, training coordination, policy review, management of the security reporting systems and coordination of issues relative to security equipment and alarm monitoring.  The Security Manager will assist the Executive Director with internal investigations and with the administration of the approved departmental budget.  The Security Manager will report to the Executive Director of Security & Emergency Management.

Minimum Job Qualifications

• Licensure or other certifications: IAHSS Supervisor Certification required

• Educational Requirements:

• Minimum Experience: Minimum of 5 years as healthcare security officer and 3-5 years prior healthcare security leadership experience required.

• Other:

Preferred Job Qualifications

• Preferred Licensure or other certifications: GA POST, CHPA or CPP.

• Preferred Educational Requirements: Bachelor's Degree preferred

• Preferred Experience:

• Other:

Job Specific and Unique Knowledge, Skills and Abilities

• Ability to provide quality, courteous and professional customer service to staff, patients, and visitors with excellent verbal and written skills

• Ability to handle daily and crisis situations efficiently and effectively, to include crisis intervention and de-escalation techniques

• Ability to lead in a team-oriented environment with the ability to identify and solve problems and engage supervisors and staff in achieving goals of the NGHS Security Program

• Able to act responsibly, manage authority and maintain confidentiality of information

• Ability to establish and maintain effective working relationships with associates, supervisors, senior administrators, public officials, and the general public 

• Knowledge of various security systems including (CCTV, Access Control, Alarm Monitoring, and Report Systems).  Must be able to engage in Physical Defense Systems: i.e. weapons, defensive tactics, and use of patient restraints.

• Ability to work at Braselton campus as well as Barrow.  Ability to travel in the region and work a flexible schedule as needed.  This is an onsite role, not remote

Essential Tasks and Responsibilities

• Responsible for hiring, coaching, and developing the supervisors and staff per established budgets to provide all security related functions to Southern Market Hospitals.  Completes routine appraisals of supervisors per System protocol.

• Responsible for monitoring and evaluating performance of security programs, to include conducting site reviews, vulnerability assessments,  and code drills, writing audit/review reports, reviewing findings, and making recommendations to Executive Director. Develops and implements corrective action plans.

• Establishes/maintains customer relationship with variety of groups to include hospital leadership and staff, patients, and visitors to enable the performance of security department services.

• Responsible for planning, developing and implementing security plans and programs, including Emergency Response and Crisis Management, Physical Security, Information & Asset Protection, Incident Management and/or Investigations.

• Responsible to perform annual risk analysis for the Southern Market, particularly with respect to level of crime, reported security incidents, workplace violence, threats from natural and manmade disasters.

• Responsible for providing leadership, advice and counsel to supervisors and officers on security policy and practices. Identifies gaps in knowledge and implementation and recommends/develops corrective plans as appropriate.

• Prepare and manage annual operating and capital expense budgets for the Northern Market security departments.  Ensure department expenses are in line with established operating budgets.

• Develop and maintain accurate statistical data on security activities.  With collected data, provide statistical analysis in a monthly review and annual repo