Online Learning Technology Support Assistant

Job Posting Title:

Online Learning Technology Support Assistant

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Hiring Department:

UT High School

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

15

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FLSA Status:

Non-Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue Until May 31, 2027

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Location:

UT MAIN CAMPUS

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Job Details:

Purpose

The Online Learning Technology Support Assistant provides essential support in reviewing and improving the accessibility of online course materials in the Canvas learning management system. The student worker will assist in identifying accessibility issues, adding alt text to images, ensuring videos include accurate captions and transcripts, and updating course content using Canvas tools. This role is ideal for students interested in education, instructional design, technology, or accessibility.

Responsibilities

• Review course content in Canvas to check for accessibility compliance (e.g., contrast, heading structure, link clarity).
• Add or revise alternative (alt) text for images within course modules and content pages.
• Upload and edit closed captions and transcripts for instructional videos using provided tools (e.g., Canvas Studio, Panopto, or YouTube).
• Assist in updating technical components in Canvas, including file organization, page formatting, and navigation improvements.
• Document completed tasks and report any issues to the supervising staff member.
• Follow university accessibility guidelines and best practices.
• Maintain confidentiality of course materials and student information

Required Qualifications

• Detail-oriented with strong written communication skills.
• Basic computer proficiency, including navigating web platforms and using Google Workspace or Microsoft Office.
• Willingness to learn accessibility standards and Canvas features.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Familiarity with Canvas or another learning management system.
• Interest or coursework in education, instructional technology, disability services, or design.
• Experience with HTML and Javascript
• Experience with video captioning tools or accessibility checkers is a plus.

Salary Range

$15.00

Working Conditions

• Typical office environment

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Please make sure you meet all the required qualifications and you can perform all of the essential functions with or without a reasonable accommodation.

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Retirement Plan Eligibility:

Students in this position may choose to enroll in the UTSaver voluntary retirement programs.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as