Patient Navigator UEMS

Department:

70519 Atrium Health Union - Mobile Integrated Health

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Employee will work at least 40 hours within a standard two-week pay period upon successful completion of initial onboarding.

Pay Range

$26.55 - $39.85

Essential Functions

• Coordinate and conduct patient assessments utilizing community paramedics for: Community, 9‑1‑1, and third‑party referrals
• Qualifying inpatient discharges prior to hospital release
• Collaborate with hospitals and facility staff to support on‑site discharge planning and care transitions as needed
• Work closely with physicians, PA‑C’s, RNs, behavioral health providers, case management, pharmacy, and insurance plans to ensure continuity of care
• Perform SDOH and inpatient assessments to identify clinical, behavioral, social, and environmental needs
• Develop, implement, and monitor individualized care and aftercare plans
• Facilitate referrals to primary care, behavioral health, community‑based case management, social services, faith‑based, governmental, and third‑party agencies
• Coordinate resource management for patients and families across the continuum of care
• Provide patient and family education related to clinical conditions and care plans
• Implement and support appropriate clinical interventions delivered by community paramedics to achieve optimal outcomes
• Manage complex, high‑risk, high‑utilizer, and non‑compliant patient cases, including crisis response
• Develop targeted outreach strategies for patients lacking consistent primary or behavioral healthcare engagement
• Identify barriers to care and collaborate with patients, families, and support networks to establish integrated plans of care
• Participate in referral conferences, interagency meetings, treatment planning, and departmental initiatives
• Ensure timely, accurate case management and documentation in accordance with established standards
• Identify system and provider issues and contribute recommendations for service and process improvement

Education, Experience, & Certifications:

Required: Bachelor’s degree in nursing or related field required.

Preferred: Master’s degree in nursing, social work, or related field. Current NCOEMS certification as EMT, AEMT, or Paramedic. Prior experience in behavioral health or SUD, experience with community-based case management, and behavioral health. experience in behavioral, clinical, utilization management, home care, discharge planning, and/or case management required.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health