ADR Manager, Sales Development

About us

At Udemy, we’re on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we’ve helped over 70 million learners and 16,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others.

This hybrid position requires two days per week in our Denver, CO office.

About you 

You’re an active listener and a determined person who thrives in a collaborative environment like ours. You want to use your skills to help others progress, whether that’s internally with your team or seeing the impact your work can have on people around the world as you help us expand into new markets. You’re ready for a challenge and aren’t afraid to try new ideas.

About this role

The ADR Sales Development Manager is a critical member of the Sales Development leadership team who grows talent and executes against outbound pipeline goals. To continue doing great work, we need an energetic people leader who wants to join a burgeoning team and is passionate about coaching and developing people at the beginning of their sales careers.

This role gives you the opportunity to hire and shape a fantastic team in the Sales Development organization. To be successful, you should pride yourself as a people leader first, but have a strong process-oriented style as well as a positive attitude which you use to influence those around you.

What you'll be doing

• Scale and manage a high-performing team of 8+ ADRs who consistently overachieve on aggressive goals and will become future AEs at Udemy.
• Own and drive execution of Udemy’s new business pipeline goals by understanding and analyzing top-of-the-funnel metrics, pipeline quality, and revenue influenced across segments.
• Shape deep partnerships with Marketing, Sales, Sales Operations, Enablement, and People teams to successfully collaborate on new marketing campaigns and field events, optimize your business for efficiency, accelerate ramp time to productivity, and ensure your team has a crisp understanding of Udemy’s domain knowledge.
• Attract, hire, develop, and retain world-class ADR talent.
• Build and coach high-performing ADRs to the next high-performing Corporate Account Executives.
• Leads through inspiration, service leadership, and Udemy values.

What you’ll have 

• Have 2+ years of leadership or outbound sales experience in a fast-growing high-technology company with a track record of high performance and strong pipeline generation.
• Are excited by attracting, recruiting, developing and retaining world-class talent early in their Sales and Management careers.
• Demonstrate a deep sense of ownership, accountability, pride, and passion for your work.
• Are strategic enough to build a team, but tactical enough to execute on a day-to-day basis.
• Have a reputation with cross-functional teams as being collaborative, innovative, accountable, and reliable.
• Have an obsession with being data-driven, highly analytical, lead through influence and are a structured thinker.
• Think big by working to achieve a deep understanding of predictable revenue models, mastery of sales development, and value selling practices as well as leadership philosophy and development.
• Love to teach, coach and enable through traditional and innovative approaches. You enjoy building slide decks with the latest pitches and the most updated examples from your team’s performance.
• Your favorite work playlist is not on Spotify but on the call recording software and you love providing feedback and bettering your team’s skills.

About your skills

• Skills-Based Hiring: You dive into job descriptions and team performance data to uncover the key skills needed for success, using engaging behavioral questions to explore how candidates have showcased those abilities. With structured interviews, you focus on a candidate’s skills and practical experience, ensuring they can perform role-specific tasks effectively.
• Skills Development: You partner with team members to identify their developmental needs and adjust your leadership style to support their growth. As a strong communicator, you clearly articulate development plans, expectations, and feedback, aligning individual growth with team and organizational goals to ensure skill development drives collective success.
• Demand Generation: You develop, plan, and implement data-driven lead nurtures and GTM sales plays that drive urgency and accountability. By creating