Patient Service Representative – Breast Surgery

General Information

Press space or enter keys to toggle section visibility

Work Location: Los Angeles, USA Onsite or Remote Fully On-Site Work Schedule Monday-Friday 8am-5pm Posted Date 02/11/2025 Salary Range: $29.42 - 42.14 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 22373

Primary Duties and Responsibilities

Press space or enter keys to toggle section visibility

In this role, you will provide administrative and scheduling support for the assigned breast surgery practice(s). Major duties include but are not limited to: acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, surgery scheduling, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect. You must be able to multi-task effectively and execute all tasks assigned by the practitioner(s) and the Assistant Clinical Director. You will be required to travel between multiple clinical locations.

Salary range: $29.42/hr - $42.14/hr

Job Qualifications

Press space or enter keys to toggle section visibility

Required:

• Skill in setting priorities which accurately reflect the relative importance of job responsibilities
• Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
• Ability to creatively integrate competing demands into a productive working environment.
• Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health

 

Preferred:

 

• Knowledge of specific specialty practice and workflows
• Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.
• Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.
• Familiarity and knowledge of authorization process & managed care programs

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations