Client Solution Consultant/Retailer Liaison - Internal role

Company Description

Please kindly note, the following job advertisement is intended exclusively for internal combined-Company existing employees of NIQ & GfK. If you are not an existing NIQ or GfK employee  we regret to inform you that your application for this position will not be considered. However, we encourage you to explore other opportunities that align with your qualifications and career aspirations, within our organization.

Job Description

About this Job

The Client Solution Consultant/Retailer Liaison is the link between the commercial and the operational teams. This role advises, suggests, and discusses solutions with the internal and external clients in terms of NielsenIQ Products without sales activities.

Responsibilities

• A key point of contact for Business Clients in all operational matters (delivery delays, data changes, data quality issues, execution, etc.),
• Converting the clients’ needs into internal work orders,
• Responsible for the efficiency of the databases, including optimizations and suggestions for the Client,
• Quality assurance procedures,
• Client presentations of the complete production process,
• Remote communication with the client (phone/Teams, e-mail).

Qualifications

• Advanced English and Portuguese knowledge, both spoken and written is a must
• Bachelor's degree in economics, Marketing, Computer Science or another relevant field
• Minimum 1 year of Operational and/or Client facing experience,
• Ability to work in a cross-functional environment with demanding clients
• Distinct communication skills (especially in remote communication), both spoken and written
• Good negotiation and influencing skills
• Good Microsoft Office skills, especially in Excel and PowerPoint
• Combination of profound operative skills and client orientation.

We offer:

• Stable working environment with an employment contract,
• A possibility to create an individual career path, additional trainings, access to Linkedin Learing
• A possibility to engage in charity actions and participation in numerous social activities organized within the company,
• Work in hybrid model (2 days a week from the office)

Additional Information

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.

NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

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