Account Executive

ResQ was founded with the belief that restaurant operators and service providers should have a much better way to operate their businesses. As a first step towards our mission, we have built a SaaS-enabled marketplace that helps fast-growing restaurants manage their 🛠 repairs and maintenance, empowering them to focus on their customers.

Repair and maintenance is the heartbeat of any restaurant's operations, yet the existing management methods are complex, expensive, and time-consuming. With ResQ, restaurants can simply get connected to qualified service providers, submit jobs, track progress, and pay, all in one place.

We are trusted by the world's leading restaurant brands and are venture-backed by top-tier global VCs - and we are just getting 🚀 started!

Hello 👋 Future ResQer! 

ResQ is looking for an SMB Account Executive to join our sales team and help us take ResQ to the next level. As the team that drives most of the net💰 revenue for the business, this is an exciting opportunity that provides high impact results. From a mission perspective, you will play a pivotal role by creating meaningful partnerships with some of the best local and regional restaurants in your market.

We understand that joining a team is one of the most important choices you make, and adding a team member is one of the most important choices we’ll make. We want you to get to know us, and we want to understand how you approach problems, learn, and what motivates you.

We thrive on being transparent and we know Sales requires a certain interest and discipline, so we have included some questions to ask yourself to help you choose if this role is right for you at this specific time (if not, then let’s connect later!!)

Are you nodding your head with excitement at the idea of:

• Being one of the first few Sales rep in a State with a vision and a ‘trail map to rehabilitate an industry

• Enjoy speaking with the staff at restaurants to learn and help solve their business needs

• Knowing that the next day there will be more no's than yes’s but your innate sense of determination tells you that this is part of the process of building something great

What you will do:  

As an Account Executive, SMB at ResQ, you will learn from restaurateurs, then share their stories and help us break a new trial in Repair & Maintenance (R&M). Specifically, you will be contributing in the following areas:

• Outbound Sales 📞: We’ll ask you to help deliver a predominantly outbound sales strategy by taking ownership of the entire sales cycle generating leads, qualifying, conducting demos in-person or virtually, onboarding and closing. You’ll be most successful if you are metrics driven and relentless in the pursuit of exceeding your targets. 

• Calibrating for Market fit: We’ll give you the raw materials but there is a need for you to bring ideas to the table - we’ll ask you to experiment with different "out of the box" ways to gain access, build trust, overcome objections and create urgency with the goal of generating and closing deals 

• Building Relationships 💬: We’ll ask you to be the face of ResQ in your zone by creating and honouring close relationships with our customers. We’ll ask you to contribute to our customers receiving the best experience.

• Feeding back Market Intelligence: We’ll rely on you to share on-the-ground market and customer insights to help make ResQ’s offerings and sales strategy stronger. The team is all ears as we move into and localize our offerings!

Who you are:
You already know sales involves lots of patience and persistence - and we know that years of Sales experience can be an imprecise proxy for success at a start-up. So we’re open to different paths - we’re looking for attitude first and we can train for the skills - we’ll focus on transferable skills so we want to ensure that you are ready to start this next chapter of your career with us!!! 

• 3+ year(s) experience in an outbound sales cycle in a fast growth environment

• Comfortable communicating with senior restaurant executives, owners, restaurant staff and vendors

• Employ a data and metric-driven mindset with a deep dedication toward achieving both your own and the company's targets

• Fluent in Spanish

Nice to haves:

• Deep understanding of sales processes and the importance of moving opportunities through the funnel

• Experience with sales management tools like Salesforce

• Experience in the restaurant industry or technology marketplaces would be considered an asset

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