Administrative Assistant

Description

POSITION TITLE: ADMINISTRATIVE ASSISTANT   

PROGRAM/LOCATION:  ADMINISTRATION- SAN LUIS OBISPO

POSITION SUMMARY:

The Administrative Assistant is responsible for receptionist duties including answering phones, greeting clients, visitors and staff, and providing information, clerical and logistical support to staff, and “directing traffic” in the busy lobby of our administrative office in San Luis Obispo using a trauma informed approach. This position serves as a point person for questions and information to callers and visitors and helps to ensure efficient operation of the front office. The Administrative Assistant provides administrative support to staff through a variety of tasks, such as filing, birthday and anniversary cards, printing and copying, and running errands among other tasks. The Administrative Assistant works jointly with the Office Coordinator to provide overall support for TMHA Directors and other staff. The Administrative Assistant works to maintain the professional appearance and overall function of the office and helps to monitor the materials/supplies and equipment for the Office Coordinator to order.  The Administrative Assistant upholds and promotes the organization philosophy in all duties performed.

HOURS/ SALARY:

Part-time, non-exempt position. 24 hours per week. Anticipated hiring range is $21.00. (Full salary schedule $21.00-$23.00 per hour). Includes a generous individual benefits package that includes critical illness benefits, accident benefits, 403b retirement (with up to a 5% employer match) paid sick time and a variety of helpful employee perks as well.

Employee Perks/ Work Culture:

A few of our helpful employee benefits include membership discounts to various local fitness centers, as well as a voucher to Sycamore Mineral Springs for discounts. We offer years of service gift cards to businesses of your choice. We offer gift cards for walking, biking, or carpooling to work as well as 20% discount for shopping at our Growing Grounds Downtown Store/Nursey/ Farm. We host two employee appreciation events for employees and their families yearly. We practice Trauma Informed Care Principles, Guidelines for Collaborative Conversations, and encourage the use of pronouns. We mindfully promote equality, respect and diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all the fascinating characteristics that make us different! TMHA is also a pet friendly workplace (upon approval)!

Mission Statement:

Transitions Mental Health Association is a nonprofit organization dedicated to eliminating stigma and promoting recovery and wellness for people with mental illness through work, housing, community and family support services.  

ORGANIZATION DESCRIPTION:

Transitions – Mental Health Association is a leading non-profit agency committed to providing comprehensive mental health services and support to individuals and families by inspiring hope, growth, recovery and wellness in our communities.  TMHA has decades of experience with teams of compassionate staff. TMHA is a driving force in improving mental health and wellness in our communities and a supportive and inclusive work environment that values diversity and individual contributions.

Responsibilities and Duties:

1. Serves as business receptionist by greeting and screening all incoming staff, clients, guests, and telephone calls.  This may include taking or directing messages, as appropriate, and/or answering general and procedural questions, and serving as a central clearinghouse for contact and communication information for the agency.  This also includes being the first point of interaction for clients in crisis, assessing and addressing their needs while remaining calm.  Responsibility entails, but is not limited, to general knowledge of organizational functions, program operations, and activities.

2. Performs the “Opening” procedures when is the first to arrive and when scheduled to stay until the end of the work day, performs the end-of-day “Close Down” procedures throughout the office.  Serves as the backup for Office Coordinator.

3. Provides general and administrative support. Provides clerical and administrative assistance by transcribing and composing a variety of general and confidential correspondence and reports. Creates, types, and mails requested business correspondences, forms, records, documents, and reports in Word and/or Excel. Utilizes Outlook for email, scheduling, and calendaring of events.

4. Assists in maintaining a professional office environment, including front lobby, personal work areas, kitchen,