Office Manager I - Medical Education

JOB SUMMARY
Reporting directly to the dean’s office this position will be responsible for managing and staffing the one-stop service center in student affairs suite, organizing and managing the division projects which include but are not limited to: open houses, new student orientations, campus tours for large groups, assisting with graduation, division accreditation and compliance requisitions. The office manager will work with division department directors and the dean’s office to ensure excellent customer service and student experience.

ESSENTIAL FUNCTIONS
Promotes the college’s core values and standards of excellence through respectful communication, maintenance of a safe and professional environment, synergistic partnership with those we serve, and anticipation of students’, colleagues’ and customers’ needs.
• Contributes to the development and revision of and adheres to policies and procedures.
• Assumes responsibility for own actions.
• Serves as a role model and/or mentor to students and teammates.
• Projects a professional image in dress, speech and behavior including demonstrating respect for others.
• Represents the program and college in a positive manner.
• Maintains appropriate confidentiality in all aspects of job performance.
• Provides accessibility to students and teammates by maintaining office hours and communicating in a timely manner.
• Participates in college functions (e.g., teammate/departmental meetings, new student orientation, graduation) as appropriate.
• Engages in active college committee work to include advising student clubs or organizations (waived for PRN teammates and those with fewer than 30 assigned hours per week).
• Fosters beneficial relationships and supports the greater community through service activities.

Oversees processing operations of the student affairs division
• Coordinates with each department director to ensure divisional needs are completed effectively and in a timely fashion.
• Serves as liaison between staff within the Student Affairs team and other college departments to appropriately identify support and administrative needs and priorities.
• Ensures that divisional operations are in compliance with accrediting regulatory agency standards, policies, and procedures, as appropriate.
• Uses reliable data to project space, personnel, equipment, technology, and other resource needs to the dean of student affairs and enrollment management and/or associate dean of student affairs and enrollment management.

Supervises and manages projects within the student affairs division
• Serves as project manager for special administrative projects, as assigned.
• Manages college open houses events.
• Manages and leads college orientation with directors and deans.
• Coordinates large tours, visits, and other campus events.
• Assists with graduation and other celebrations for students.
Adopted 5/20
• Assists in recruitment, onboarding, and ongoing professional development of student affairs staff assistants.

Provides administrative support to student affairs leadership.
• Participates in the student affairs staffing process: interviews, onboarding and retention.
• Ensures staff completion of system- and college-assigned assignments.
• Ensures department job descriptions are adequately defined and reviewed appropriately.
• Assist division leaders with preparation of special reports and requirements related to ongoing college initiatives and accreditation.

Maintains professional competence, including system- and college-assigned requirements.
• Possesses and continually develops position-specific knowledge and requirements.
• Works with manager to identify and schedule needed orientation and/or training related to the position.
• On an ongoing basis, participates in appropriate continuing education, training offerings or other scholarly activities (e.g., certification training, formal education, membership in professional organizations, conference attendance, presentation or publications).
• Annually evaluates own job performance and goal attainment.
• Effectively and appropriately uses computer technology appropriate to position.
• Completes relevant training, as required (e.g., annual continuing education (ACE) modules, Title IX and Family Educational Rights and Privacy Act (FERPA) training, mental health first aid training).
• Complies with Atrium Health’s clinical requirements (e.g., tuberculosis screening tests, annual influenza vaccination), as required.

MARGINAL FUNCTIONS
• Collaborates actively with the deans and directors to achieve efficient and productive processes for processing data.
• Manages the one-stop suite to provide exce