Sr SAP Systems Analyst - Quality Management

Company Description

At Jack Link’s, we feed the journey. We take pride in rolling up our sleeves and getting things done together. Fueled by creativity, passion, and a commitment to doing things the right way, we tackle the hard stuff first and focus on real progress, bold moves, and no excuses. We create opportunities, celebrate wins, own our misses, and push forward as a team, knowing our strength comes from supporting one another and having fun along the way. We cultivate a workplace where passion meets purpose and our Team Members are inspired, recognized, and rewarded for their contributions. 

If you’re ready to make a difference and build something meaningful, we want you! 

Jack Link's Protein Snacks is a global leader in snacking and the No. 1 meat snack manufacturer worldwide. Headquartered in Minong, Wisconsin, Jack Link’s is strategically positioned with production, distribution, and support centers in key locations throughout North America, Brazil, Europe, and the Pacific Rim. This global network allows Jack Link's to deliver a wide variety of high-quality, great tasting protein snacks to consumers around the world. The company’s portfolio of brands includes Jack Link’s®, Lorissa’s Kitchen®, Wild River®, Golden Island®, Country Fresh Meats®, BiFi®, Peperami® , Mariani and Local Legends Meat Snacks.

Job Description

As an Expert systems analyst specializing in Quality Management at Jack Link’s, you will be an integral part of a team that is transforming the protein snacks industry and making a global impact through technological innovation. You will have the opportunity to collaborate with a diverse and international team, continuously learning and developing new skills while deploying critical planning solutions.

Responsibilities 

Requirements Analysis and Gathering: 

• Engage with Quality/Food Safety & Operations stakeholders to understand their business needs and translate them into detailed technical requirements.
• Advise on the formulation of IT solutions for Quality/Food Safety Operations, leveraging a deep understanding of the function's challenges and opportunities.
• Conduct in-depth analysis to define system scope and objectives for complex system implementations and enhancements.

Configuration and Optimization: 

• Configure Quality/Food Safety (SAP QM, Pillir) Solutions to meet business requirements, focusing on multiple Quality Inspection, Food Safety and Traceability functionalities.
• Optimize system settings and performance to ensure smooth and efficient operations.

System Enhancements: 

• Identify opportunities for system enhancements and lead the implementation of these improvements.
• Collaborate with developers to design and test custom solutions that extend the capabilities of Quality and Food Safety Solutions.
• Propose and implement application system enhancements to streamline Quality operations and decision-making processes.

Leadership, Communication and Collaboration: 

• Act as a project leader and subject matter expert within the IT team for Quality Management and Food Safety functions.
• Collaborate with Business Relationship Managers and Product Managers to support strategic and innovative operations initiatives with business stakeholders.
• Actively engage in discussions on options, risks, and benefits of IT solutions and their impact on business processes and priorities.
• Facilitate effective communication between IT and Operations teams to ensure clear understanding and alignment of system capabilities and business processes.

Integration and Support: 

• Oversee integration efforts to ensure seamless operation between Quality Operations  Solutions and other business-critical systems.
• Provide ongoing support and troubleshooting for Quality Solutions, acting as a point of escalation for complex issues.

Continuous Improvement: 

• Monitor system performance and user feedback to identify areas for continuous improvement.
• Implement best practices in system maintenance and updates to drive efficiency and reliability.

Qualifications

Required Education:

• Bachelor’s degree in Information Technology, Supply Chain Management, Computer Science, or a related field or equivalent experience.

Required Experience:

• 7+ years of experience as a Quality Analyst or similar role.
• 4+ years of experience as an SAP Systems Analyst or similar role, with a strong focus on warehouse operations.
• Demonstrated experience in Quality system configuration and optimization.
• Solid understanding of supply chain processes and how they integrate with SAP.
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