Contract Accounting Analyst

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. 

Working Arrangement

Job Description

The opportunity

The Contract Accounting Analyst is responsible for providing operational support for the Institutional Group Annuity Contract (GAC) legacy business. The Contract Accounting team is production focused; however, much of the work involves reporting, research, metrics compilation and special project work. The team is comprised of processors and approvers. This role would be responsible for approving withdrawal, remittance and transfer processing requests received via AWD and processed within the Accounting Transactions and Calculations (ACT) system, as well as client and separate account reporting among other ad-hoc responsibilities. The team interacts with external clients, internal teams within the department and other financial teams within the company. Good communication skills and attention to detail are required.

Key Accountabilities

• Approving transactions processed in ACT

• Daily, monthly and separate account reporting

• Monthly metrics for the team

• Maintains the Monthly Production Calendar for the team

• Class Action reconciliation and payments

• Auditors responses

• Ad-hoc projects

How will you create impact?

The team reports to the senior director of the Institutional Contracts Services group.

What motivates you?

• You obsess about customers.

• You thrive in teams and enjoy getting things done together.

• You take ownership and build solutions, focusing on what matters.

• You do what is right, work with integrity and speak up.

What we are looking for

• Excellent attention to detail

• Strong communications skills

• Strong math background

• Understanding of accounting basics

• Proficient with MS Office, especially Excel

• Ability to meet tight deadlines

#LI-JH 

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About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, c