Senior Billing & Commissions Coordinator

Join our growing employee benefit sales business on our exciting mission to provide world class financial operations support to brokers and employers in the employee benefit space.  This position has a focus the execution and recordkeeping of our employee benefits monthly billing and commission cycles.

Responsibilities of the position include:

Solve both simple and complex business problems by interceding in member service related issues, billing, and operational issues specifically as it relates to financial systems and processes. Perform monthly business audits on sold business, pricing accuracy, and/or billing setup internally and through our third party billing vendor. Create and maintain an accounts receivable process and perform monthly follow-up with clients that have outstanding balances. Execute monthly billing process; ensure quality of outgoing bills and validate accounts receivable totals. Assist in Salesforce setup, auditing of monthly results, and reporting management. Perform daily review of Accounts Receivable records and assist internal teams on cash application procedures. Execute Accounts Payable vendor setup process; update internal systems at the conclusion of processing. Perform outbound communication to past due accounts through existing dunning processes. Serve as key liaison to internal Employee Benefits teammates and internal Accounting/Finance business units as it relates to invoicing and accounting functions. Protect the security and confidentiality of all client data; be mindful of corporate security policies related to client communications.

Required Qualifications:

• Previous subscription billing or monthly invoicing experience required.
• High degree of comfort with Microsoft Office, specifically Microsoft Excel and MS Excel related formula/pivot table experience is required.
• Accounting software experience and management of a company’s accounts ledger required.
• Exceptional attention to detail and ability to manage fast paced days with multiple project assignments.
• Highly organized.

• Demonstrate leadership qualities in a team that performs a high level of transactions and multiple processes on a fixed timeline each month.
• Create reports and other audit controls to ensure totals of invoicing and commission cycles match internal financial and reporting systems.
• Nurture a service forward environment and react to client inquiries with urgency and accuracy.
• Build strong relationships internally with key stakeholders; serve as a point of contact for Employee Benefits financial processes.

Gen is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive and accessible environment for all employees. All employment decisions are based on merit, experience, and business needs, without regard to race, color, national origin, age, religion, sex, pregnancy (including childbirth or related medical conditions), genetic information, disability (physical or mental), medical condition, marital status, sexual orientation, gender identity or gender expression, military or veteran status, or any other consideration made unlawful by federal, state, or local law. Gen strictly prohibits unlawful discrimination based on such protected characteristics and seeks to recruit the most talented candidates from diverse cultures and backgrounds. 

We also consider employment-qualified individuals with arrest and conviction records. In addition, we will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Learn more about pay transparency. 

Gen complies with all anti-discrimination laws. 

To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.