Storeroom Clerk - Langham Huntington Pasadena (PT)

About Langham Hospitality Group
  A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
  LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.
  The Langham Huntington, Pasadena, Los Angeles is located in Pasadena, California, in the heart of an upscale residential neighborhood bursting with historic gems like Albert Einstein's former residence and famous film locations including the homes from Mad Men and Father of the Bride.
  Just up the street you'll find Pasadena's vibrant shopping and entertainment district boasting theaters, boutiques, incredible restaurants and world-class museums. And the hotel is just a short drive from the rest of Pasadena's must-see spots including the Rose Bowl stadium, The Huntington Library, Descanso Gardens, Kidspace Children's Museum and much more.   Check out what’s nearby, or inquire with our concierge team for recommendations on what to see, eat, and do in Pasadena and nearby Los Angeles.      

DEPARTMENT: Purchasing

JOB TITLE:  Purchasing Receiving Storeroom Clerk           

REPORTS TO: Purchasing Supervisor

SUPERVISES: n/a

 

PRIMARY OBJECTIVE OF POSITION:

Responsible for the efficient operation of the Hotel Storerooms.  The Storeroom Clerk will receive, store and issue the Storeroom’s inventory ensuring that all requisitions are accurate and complete.

 

RESPONSIBILITIES AND JOB DUTIES:

• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Maintain complete knowledge of correct maintenance and use of equipment.  Use equipment only as intended.
• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Maintain positive guest relations at all times.
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Maintain complete knowledge of property management system and manual procedures.
• Set up and organize work station with designated supplies, forms and resource materials; report shortages to supervisor.
• Open Storeroom.
• Check Refrigeration Temperatures.
• Verify all Goods Received.
• Issue Stock.
• Rotate Stock.
• Store: Dry Food Goods, Meat, Fish, Poultry, Produce, Dairy, Beverages, Paper Supplies, Guest Supplies, Stationery, Silver, Glassware, China, Linen, Cleaning Supplies in designated areas.
• Maintain Storeroom Maintenance.
• Assist in Inventory as directed by Supervisor.
• Secure Storeroom.
• Assist with other Purchasing/Receiving job functions as assigned.
• Document maintenance needs on work orders and submit to Manger/Supervisor.

PHYSICAL DEMANDS:

• Exert physical effort in transporting 20lbs to 50lbs
• Endure various physical movements throughout the work areas.
• Satisfactorily communicate with guests, management and co-workers to their understanding.

SPECIAL SKILLS REQUIRED:

• Fluency in English both verbal and non-verbal.
• Provide legible communication and directions.
• Compute basic mathematical calculations (add, subtract, multiply and divide numbers).
• Ability to perform job functions with attention to detail,  speed and accuracy.
• Ability to prioritize, organize and follow up.
• Ability to be a clear thinker, remaining calm and resolving problems using good judgment.
• Ability to follow directions thoroughly.
• Ability to understand guest’s service needs.
• Ability to work cohesively w