Senior Data Solutions Consultant (PST 8am - 4pm)

This is a remote position.

• Become a platform expert and leverage cutting-edge tools like Studio Apps, JSON, and SQL to deliver exceptional results.
  
• Solve complex problems by diving deep into client data and develop innovative solutions that optimise performance.
  
• Manage client relationships and ensure issue resolution by serving as the primary point of contact for client tickets.
  
• Maintain streamlined and efficient ticket workflows through the use of tools like Fresh Desk, Jira, and Teams.
  
• Collaborate closely with clients through calls and screen sharing to diagnose issues and deliver optimal solutions.
  
• Ensure timely and accurate delivery of client reports and production runs through diligent monitoring.
  
• Utilise your JSON and SQL expertise to customize client setups, enhance functionality, and meet project deadlines.
  
• Cultivate strong client relationships by providing proactive communication and personalised support.
  
• Join a global team of professionals where you can share your expertise, stay at the forefront of industry trends, and deliver world-class service to clients.
  

• A relevant tertiary qualification is preferred but not essential.
  
• Advanced knowledge of SQL, JavaScript, SQLite, and T-SQL to write complex queries and procedures.
  
• Proficiency in RESTful APIs (XML/JSON), Microsoft Office, Jira, and Confluence.
  
• Excellent communication, interpersonal, and client relationship management skills.
  
• A meticulous attention to detail, adaptability, and experience in data structures and analysis.
  
• Knowledge of asset management, cloud services, and design tools like Adobe InDesign is a valuable asset.
  
• The ability to confidently manage scope, challenge requirements, and deliver tailored technical solutions.
  

• This is a remote position and you will be working US hours.
  
• US Hours are 8am - 4pm PST (5pm - 2am or 4pm - 1am SAST, depending on US Daylight Savings).
  

• J106824