HR Generalist

The HR Generalist is the key HR resource for our three Yosemite lodges, Evergreen Lodge, Rush Creek Lodge & Firefall Ranch. The lodges combined have over 400 staff during peak season and over 200 year-round. The vast majority of our employees live in onsite or offsite staff housing. 

The HR Generalist leads key administrative HR functions, supports our Director of Operations  and onsite management teams in a variety of HR and related areas, and is the liaison with our outsourced HR experts. 

The HR Generalist is the initial point person our staff go to regarding job, housing and personal issues. The HR Generalist communicates with staff about issues raised and works with the senior operations team to address issues as appropriate. 

The HR Generalist is also the initial point person for most worker’s compensation and leave related issues and both coordinates and documents these items in conjunction with our outsourced HR experts and our accounting and operations teams. 

The HR Generalist also supports investigations at the lodges, assisting with and leading interviews, documentation and follow up. 

In addition, the HR Generalist supports our operations, accounting, recruiting and payroll teams as needed in numerous HR related areas, from providing interview assistance to working with new hires and associated onboarding, to educating our team about policies and processes, to helping managers document and follow up on disciplinary issues, to supporting staff related  needs real-time whenever and wherever they may arise. 

The role also includes periodic jumping in to support our operational needs beyond the HR  arena.

While a regular work schedule will be established for the role, our lodges are 24/7/365 businesses, and as such, this role requires situational and crisis availability at any time HR issues arise. 

The right candidate is excited to foster a positive, healthy staff environment and a hospitality oriented team that is warm, personable and exceptionally helpful to our guests. 

The right candidate also highly values our Youth Employment Program and associated mission  and looks forward to supporting our Youth Program staff and interns.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

HR Management & Administration 

● HR Issues Intake & Follow Up 

○ Mentor managers on HR processes and documentation and ensure processes are  followed 

○ Handle initial staff intake regarding HR issues/concerns/questions, be they work  related, housing related or personal in nature  

○ Communicate policies to staff as needed  

○ Assess situations and coordinate next steps with GM’s, outsourced HR advisors, and other team members 

○ Support action plans to address issues raised 

○ Assist in processing terminations  

● Worker’s Compensation  

○ Manage intake and initial employee support on potential claims 

○ Coordinate logistics of medical care  

○ File claims and support ongoing claims process in conjunction with insurance  reps 

● Leaves 

○ Coordinate with employees regarding potential leaves 

○ Assess potential leaves & coordinate with senior operations team 

○ Work with outsourced HR advisors on leave documentation  

○ Coordinate leaves with employees and associated leave administration  ● Investigations  

○ Support investigations through coordination, interview plans, as a witness and/or  by doing interviews 

○ Document investigation results  

○ Assist in investigation follow-up 

● HR, Admin & Operations Team Support as Needed

○ Act as liaison with our outsourced HR advisors on various issues needing outside  counsel and process guidance  

○ Assist recruiting team with position descriptions, interviewing & screening of  potential new hires 

○ Assist with staff arrivals, onboarding and ensuring intake requirements and  trainings are complete 

○ Be knowledgeable about payroll system