Regional Clinic Director, Canada

We value those qualified applicants with lived experience as racialized people, Indigenous people, those who have experienced homelessness, mental illness, and who have diverse abilities, as well as people of all sexual orientations, women and trans people.

Numinus Wellness (TSX: NUMI) helps people to heal and be well through the development and delivery of innovative mental health interventions and safe, evidence-based psychedelic-assisted therapies. The Numinus model - including psychedelic production, research, and clinic care - is at the forefront of a transformation aimed at healing rather than managing symptoms for a range of mental health concerns including depression, anxiety, trauma, pain and substance use. At Numinus, we are leading the integration of psychedelic-assisted therapies into mainstream clinical practice and building the foundation for a healthier society.

Our North Star

Be the most trusted brand in the psychedelic space.

Our Mission

We are bringing transformative healing to communities through innovative therapies backed by science and scalable operations.

Our Vision

A world where everyone feels connected and whole.

Our Values

• Be in service to self and others
• Build something that captures our collective ideals
• Be dedicated to the art and the science
• Have the courage to do the right thing
• Be committed to doing our part in the process of Truth and Reconciliation with the Indigenous People

Job Summary

Numinus is seeking a vision and mission aligned leader to join the team as a Regional Clinic Director reporting to the SVP, of Clinic Operations. This role is responsible for implementing and integrating new clinic operations, and managing resources and operations through the development of operating and capital budgets, processes, systems and building of teams.

Responsibilities 

Our Team: 

• Embodies numinus values and establishes a deep connection with the Clinic Managers, practitioners and Numinus leaders.
• Builds trusted partnerships across Numinus to ensure Canadian clinics have the resources, support and development required to be profitable. This includes, our Transformative Care Centre, Marketing, Finance, P&C and our Medical Director community.
• Creates a high-performing Clinic Manager team by using proper performance management practices and the Numinus Clinic Playbook.
• Attracts and selects individuals (team members and practitioners) who represent the mission, vision, purpose, and values of Numinus. 
• Responsible for ensuring that new team members and practitioners are onboarded seamlessly, including updating databases to accurately reflect practitioner competencies, clinical interests, and availability.  
• Conducts and leads engaging weekly team meetings to ensure Clinic Managers are aligned on company updates and priorities.
• Ensures quarterly goals, check-ins, development plans and formal performance reviews are completed for all team members.
• Role models professional communication standards for all interactions with team members, practitioners, and clients. 

 

Our Clients: 

• Works in partnership with our Transformative Care Centre to monitor and address new client metrics and existing client expectations.
• Fosters our service philosophy, ensuring that every interaction is handled using our Agility model. 
• Embraces Numinus Services, nurturing knowledge within the team to ensure all services are leveraged and that our “under one roof” philosophy is engrained. 
• Passionately protects and nurtures our clinic reputation, strengthening our North Star.
• Nurtures a referral community around each clinic, ensuring that over 70% of our new clients come from either a recommendation or referral source.
• Ensures operational excellence in each clinic, ensuring the environments represent our “Setting Standards”. 
• Plays a vital role in ensuring Numinus systems are adopted, updated and leveraged, inclusive of our phone system, EMR’s and CRM.
• Ensures controlled substances are managed appropriately and staff are trained in their secure handling. 
• Ensures Numinus and clinic specific policies and procedures are up to date and that staff and contractors are aware of those policies and any changes made.  
• Maintains clinic in good working condition while ensuring regular maintenance, including all medical equipment, managing the clinic's IT infrastructure: Wi-Fi, Printer, Phone, Alarm, and Audio systems
• Ensures client access standards are adhered to, including makin