Technical Program Manager

Introduction to Demandbase: 

Demandbase helps B2B companies hit their revenue goals using fewer resources. How? By using the power of AI to identify and engage the accounts and buying groups most likely to purchase. Our account-based technology unites sales and marketing teams around insights that you can understand and facilitates quick actions across systems and channels to deliver big wins. It’s flexible, scalable ABM built for you.

As a company, we prioritize both the advancement of careers and the development of world-class technology. We invest heavily in people, our culture, and the communities around us. We have offices strategically located in San Francisco and New York in the US, and Hyderabad, in India and we embrace a hybrid work model in these regions. Outside of these areas we offer a remote work option and boast a significant presence in Austin, TX, Atlanta, GA, and London, UK. Continuously lauded as a great place to work, we are Great Place to Work Certified, and have earned distinctions such as "Fortune's Best Workplaces in the Bay Area,"Best Workplaces in Technology," "Best Workplaces for Millennials," and "Best Workplaces for Parents"!

We're committed to attracting, developing, retaining, and promoting a diverse workforce. By ensuring that every Demandbase employee is able to bring a diversity of talents to work, we're increasingly capable of achieving our mission to transform the way B2B companies go to market. We encourage people from historically underrepresented backgrounds and all walks of life to apply. Come grow with us at Demandbase!

About the Role: 

We are looking for a seasoned (TPM) Technical Program Manager to partner with engineers, other TPMs, and senior leadership. We're looking for people who love innovating and demonstrate a high degree of product ownership. We’re looking for a creative person with excellent analytical abilities and an expeditious drive to deliver results. This opportunity requires deep technical, problem-solving, and communication skills.

The compensation range for this position is: $120,000 - $160,000

What you'll be doing:

• Engineering execution - drive crisp and timely prioritization based on customer impact and business opportunity.
• Priority management - manage diverse requests and dependencies
• Process improvements – define, implement and continuously improve processes that improve delivery and operational efficiency.
• Stakeholder management – interface with and influence your stakeholders, balancing business needs vs. technical constraints and driving clarity in ambiguous situations.
• Operational Excellence – monitor metrics and program health, anticipate and clear blockers, and manage escalations.
• Ascertain the true requirements underlying feature requests; recommend alternative technical approaches, and lead engineering efforts to meet aggressive timelines.

What we're looking for:

• A degree in Computer Science
• 4-5 years of experience working directly with engineering teams as a TPM
• Experience driving roadmap strategy, definition and capacity planning
• Experience managing programs across cross-functional teams, building processes and coordinating release schedules
• Expert level proficiency with agile &/or other program/project management methodologies
• Adept at building processes, project management, and release schedules
• Admin level expertise with Agile/Project/Program Management tools such as Jira, Confluence, Google Suite of Products, Smartsheets etc.
• Expertise working on large and deeply transformative projects
• Proven experience of delivering large scale cross functional initiatives end to end
• Excellent communication skills – experience in writing and presenting comprehensive narratives on opportunities, plans, and results to senior management and stakeholders.
• High level of comfort communicating effectively across internal and external organizations
• High judgment, superior negotiating skills, and exceptional attention to detail.
• Strong interpersonal skills, including facilitation and coaching and the ability to lead and influence others
• Resourceful in an ambiguous environment
• Demonstrated ability to quickly adapt to new technologies
• Exceptional problem-solving and communication skills

Nice to have skills:

• Experience having lead/been part of an Agile transformation
• Passion for building technology that delivers outstanding customer experiences.
• Product development experience (including Scala, Java, C++, Javascript, messaging protocols, and Web Services)
• Deep understanding of core web technologies
• Knowled