Inside Sales Account Manager - Certified Trainer

Job Description

Job Overview The Certified Trainer at our company's Animal Health division plays a crucial role in the professional development of new hires through comprehensive onboarding and extended training programs. They are responsible for assessing, coaching, and enhancing the skills of new team members (TLPs) to ensure they excel in their roles and effectively contribute to the company's goals.

Key Responsibilities

During the 12-Week Onboarding Curriculum:

Baseline Assessment:

• Conduct assessments to determine TLPs' initial understanding of our company's Animal Health systems, tools, and program skills upon joining the company.

Personalized Coaching:

• Provide one-on-one coaching to TLPs on key areas including:

  • Reviewing growth and decline accounts.

  • Identifying product opportunities.

  • Managing sample protocols.

  • Pre-call planning.

  • Understanding and utilizing all product tools, processes, and programs.

• Cover additional topics such as call cycles, digital marketing, change requests, strategic accounts,  and the use of flex funds.

Onboarding Calls:

• Co-lead calls to handle logistics for Lunch and Learns, Vaccine BOGOS, experience trays, sample policies, the New Practice Program, and Inspire Points.

Sales Approach Demonstration:

• Demonstrate the Other-Centered Sales approach in a virtual environment, providing TLPs their first exposure to being a trusted partner.

• Exhibit appropriate parasiticide and biological product positioning and differentiation.

Post-Assessment:

• Deliver a comprehensive post-assessment after the 12-week period to evaluate TLPs' growth in using our company's Animal Health systems, tools, and programs.

During the 8-Month Pull Through Program:

Skill Reinforcement:

• Reinforce all systems, tools, and program skills introduced during the onboarding program.

In-Person Coaching:

• Provide in-person coaching and feedback on pivotal sales and relationship-building opportunities including:

  • Lunch and Learns.

  • Dispensing programs.

  • Rebate programs.

  • Loyalty programs.

  • Greenline positioning and enrollment.

  • VetSource positioning, enrollment, and interpretation.

  • OCS objection handling.

Skill Level Assessment:

• Assess participants' skill levels to determine growth mid-way and at the conclusion of their Pull Through Journey.

Additional Responsibilities:

• Software Utilization Training:

  • Train participants on using various software tools including Spotfire, MAXX, and VEVA for tasks such as compensation summaries, account analysis, digital asset management, and change requests.

• Field Preparation Guidance:

  • Guide participants in preparing for field rides and pre-call planning using various resources such as sales history reports, product opportunity snapshots, and strategic planning tools.

• Train-the-Trainer Program:

  • Prepare regional mentors and territory managers to perform CFT duties during specific periods.

• Product Training:

  • Deliver specialized training on Pet Technologies during the Pull-Through curriculum.

Background & Education

Minimum Qualifications:

• Bachelor's Degree required

Qualifications:

• 5 years of demonstrated sales success in the Animal Health Industry.

• Strong understanding of our company's Animal Health systems, tools, and programs.

• Proven experience in coaching and mentoring.

• Excellent communication and presentation skills.

• Ability to assess skill levels and provide constructive feedback.

• Experience in sales, digital marketing, and strategic account management is preferred.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exh