MD, Multifamily Client Services

Job Title

MD, Multifamily Client Services

(https://careers.cushmanwakefield.com/)

Job Description Summary

The Managing Director, Client Services is responsible for generating property management opportunities within their respective Division including working with a variety of institutional and private ownership groups.

Job Description

ESSENTIAL JOB DUTIES:

• The Managing Director will use diligence and make best efforts in executing the following responsibilities:

• Create value through new business growth in Residential Portfolio’s, cross sell service lines and geographic locations for additional revenue for the firm, identify and pursue expansion of service opportunities with existing clients

• Develop specific strategies and goals per client target
• Coordinate client needs for acquisition support, due diligence, underwriting, development consulting, asset reviews, operating performance reviews, market analysis, and general support to existing clients in order to expand the business relationship and revenue stream to Cushman and Wakefield Multifamily
• Leverage existing Pinnacle relationships and assimilate existing Cushman and Wakefield Multifamily relationships to cultivate business opportunities across the Cushman and Wakefield Multifamily platform
• Attends and participates in industry association meetings and seminars to keep up-to-date on trends and changing conditions in the marketplace.
• Participates in the marketing of the company on a local and regional level as needed.
• Maintains a detailed knowledge of the oversight region market dynamics
• Communicates regularly with clients to ensure customer satisfaction with company’s services.

COMPETENCIES:

• Customer Focus (internal and external) and Communication Proficiency (oral and written)
• Time Management Skills and People Management Skills
• Interaction with all levels of Cushman and Wakefield as well as client groups
• Ability to demonstrate a strong relationship mentality to serve our client’s needs
• Experience in underwriting multifamily real estate
• Excellent knowledge of multifamily real estate operations and market trends
• Excellent communication skills
• Proven follow up skills and results
• Ability to maintain relationships over a long period of time
• Business Development and proven track record in generating new business
• Extensive experience in analyzing and negotiating contract language

IMPORTANT EDUCATION

• Bachelor’s Degree required
• Graduate Degree preferred

IMPORTANT EXPERIENCE

• 10+ years of Property Management experience
• 10+ years of Management experience
• Proven track record of relationship building with institutional and private investors
• CPM and/or RPA comparable experience in a Senior Leadership role

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to travel from floor to floor, climb stairs, and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly use hands to operate office machinery and regularly required to walk, talk, and hear.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic l