Regional Director

Regional Director

$140K-$160K 

Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty.  Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.

Classic Collision offers competitive pay, benefits, and career advancement opportunities.

Please come and join our team!

 

Why Choose Classic Collision?

• Paid Weekly 
• Continuous Training
• Supportive Team Culture
• Company match 401K
• Medical/Dental/Vision
• Paid Time Off – 6 Paid Holidays
• Rewarding Work

 

 

The Regional Director is responsible for the overall operations and financial results of multiple locations within a designated area including but not limited to operations, internal and external development, business relationships, and profitability. The Regional is expected to mentor all direct reports while leading the team effectively and efficiently.

Note: Critical features of this position are described under the heading below. They may be subject to change at any time due to reasonable accommodations or managements’ rights to reassign duties and responsibilities of this job at any time.

 

Responsibilities

• Must have valid driver's license and be eligible for insurance coverage
• Minimum of five years collision repair / auto body management experience REQUIRED
• Working knowledge of CCC One estimating platform and management system
• Ability to read and interpret documents such as repair procedures, safety rules, operating and maintenance instructions, and procedure manuals
• Ability to read and understand financial (P&L) statements required
• Actively lead center level performance though General Managers: key metrics, quality, individual skill levels and culture
• Communicate and manage the change process
• Ability to write routine reports and correspondence
• ICAR Platinum certification preferred
• Advanced skills in Microsoft Office, including Word, Excel, Outlook and PPT.
• Ability to travel up to 50%
• Manage and hold all staff accountable for shop performance though Recipe Book execution.
• Ensure customer satisfaction by coaching staff and resolve customer concerns as required
• Recruit, interview and hire new staff as required
• Train new hires regarding company policy and procedures
• Promote safe, clean working conditions.
• Promote, develop and act as a liaison with area insurance contacts and other referral points
• Contact all claims managers and dealer accounts on a monthly basis.
• Participate in external marketing and team building activities as requested
• Demonstrated success managing multiple body shop locations within an assigned area is preferred
• Proven leadership and track record of employee development
• Stay abreast of current vehicle repair procedures and technologies
• Ability to speak effectively before groups of customers or employees of organization

 

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

 

Behaviors/Competencies

Integrity -Respect, and accountability at every level and in every interaction

Customer Service-Provide the highest level of customer service while building customer satisfaction and retention

Innovation -Develops and displays innovative approaches and ideas to our business

Teamwork -Contributes to building a positive team spirit. Supports everyone’s efforts to succeed