Lead UX Designer

MealSuite, an Inc. 5000 Fastest-Growing Company, is a privately owned SaaS organization with 130 team members across Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vietnam. Our suite of end-to-end foodservice technology solutions helps professionals across healthcare and aging services streamline their operations, save time, reduce food waste, and meet regulatory requirements, so they can focus on what matters most: improving the quality of patient and resident care.  

We’re looking for a Lead UX Designer to join our Product team. Reporting to the VP, Product, you’ll be improving and shaping the efficiency and functionality of our UX workflows and designs.  

A day in the life as a UX Lead:  

• Employ user-centric design principles to develop, propose and deliver improvements to UX designs and workflows  
• Create mock-ups and prototypes in Figma 
• Adhere to brand standards to achieve a consistent look and feel across all MealSuite applications 
• Work closely with the development team to translate design requirements and assess deliverables to ensure that requirements and expectations are successfully met  
• Define and conduct useability tests; analyse and report findings and act accordingly 
• Lead and mentor UX/UI Designers  

If the below describe your knowledge, experience and character, this role could be for you:  

• I have knowledge of UX/UI design in a B2B SaaS setting 
• I gained my knowledge through 5+ years of design experience for web and mobile applications, with 1-3 years in a leadership capacity  
• I ideally have experience in healthcare technology or a related industry  
• I have multiple years of experience wireframing/prototyping with tools such as Figma, Sketch, InVision, or Adobe Creative Suite  
• I have experience defining and executing useability testing with Userlytics, Useberry, or a similar tool 
• I have basic familiarity with the software development lifecycle and design libraries  
• I have a proven ability to identify improvement opportunities and propose/deliver solutions  
• I’m willing to occasionally travel and have a valid passport and no travel restrictions that limit my ability to cross the border between Canada and the USA 
• I thrive in an agile environment that is constantly changing and encourages team members to collectively collaborate and communicate 
• I love to be directly involved in projects and initiatives that offer continued learning and endless opportunity to express my ideas and develop my leadership skills 

We know imposter syndrome can be REAL when applying for a new role, but please don't let the confidence gap prevent you from taking a leap and applying for your dream job. Your future self will thank you!  

More to love about working at MealSuite:  

• We are passionate people that care about others. The heart of what we do comes down to our mission to Deliver smiles and satisfaction to the continuum of care through an all-in-one foodservice management technology. Learn more about what we do here. 
• We’ve built a progressive culture that values teamwork and innovation. We listen to all voices and entrust team members with tasks that make a significant impact on the communities we serve.  
• We’re growing sustainably. A career with MealSuite offers the innovation and agility of a startup matched with the stability of an established company in a growing industry. 

We take care of our employees too! Here are just a few of the great things we offer: 

• Unlimited paid time off – yeah, you read that right! We trust our employees to build their own version of balance so they can bring their best every day. 
• Health benefits – this includes medical, dental, and vision options, life & disability insurance, paid parental leave, and an on-site gym.  
• Hybrid flexibility – we value the collaboration, mentorship and learning that come from physically working next to one another, as well as the benefits that remote work can offer.  
• Work-life balance – this is supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing.  
• An inclusive workplace – women account for 53% of our employees and 58% of people leaders. 
• Participation in our equity program and 401(k) plan – we a