Associate Director, Commercial Capabilities

Job Description:

As a privately-owned, biopharmaceutical company, Ferring pioneers and delivers life-changing therapies that help people build families and live better lives. Our independence helps us cultivate an entrepreneurial spirit and long-term perspective that enables us to achieve growth and scale, while remaining agile and true to our ‘people first’ philosophy. Built on a 70-year plus commitment to science and research, Ferring is relentless in its pursuit of science that drives powerful discoveries and therapies to help people build families, stay healthy, and stand up to the world’s oldest enemy: disease.

As the Associate Director, Commercial Capabilities, you will lead the Commercial Capabilities agenda in support of Ferring's commercial business objectives and organizational priorities. This role partners closely with Commercial Learning & Development, Sales, Marketing, Market Access, Commercial Operations, and Human Resources to identify critical capability needs, establish development priorities, and build integrated approaches to workforce readiness and performance.

You will be responsible for defining capability frameworks, development pathways, onboarding approaches, launch readiness strategies, competitive readiness initiatives, and adult learning methodologies that enable workforce readiness and commercial performance. In addition, you will operationalize the Learning Strategy through governance, stakeholder alignment, resource planning, risk management, and strategic communications to ensure investments are strategically aligned with business priorities and organizational needs while delivering measurable value to the organization.

Working collaboratively with Business Unit Learning Leads, Leadership Development, Learning Operations, and cross-functional stakeholders, you will advance scalable capability solutions while promoting accountability, managing risks, monitoring progress, and communicating outcomes to senior leadership. This role requires strong business acumen, systems thinking, strategic planning, and the ability to translate organizational priorities into actionable capability and learning solutions that drive performance today and prepare the workforce for the future.

With Ferring, you will be joining a recognized leader, identified as one of “The World’s Most Innovative Companies” by Fast Company, and honored by Fortune with inclusion on its “Change the World List,” for addressing society’s unmet needs. Ferring US is also Great Places to Work® Certified, distinguishing it as one of the best companies to work for in the country.

Responsibilities:

Commercial Capability Strategy

• The ideal candidate is a strategic, organizational systems-oriented capability leader who can connect business priorities, workforce needs, and learning solutions into a cohesive commercial capability agenda. This individual excels at developing the strategy and translating the strategy into action, building alignment across stakeholders, and developing scalable approaches that strengthen commercial readiness and performance.

• Develop and maintain a comprehensive commercial capability strategy aligned to commercial objectives, organizational priorities, and future workforce needs.

• Identify, assess, and prioritize critical capabilities required across commercial functions, including Sales, Market Access, Key Account Management, Field Reimbursement Managers, Commercial Operations, and other business functions.

• Partner with senior leaders to translate business priorities into capability roadmaps and workforce development strategies.

• Establish capability frameworks, competency models, and role-based proficiency standards that support workforce performance and development.

• Guide strategic capability investment and resource allocation decisions to ensure alignment with commercial strategy, business priorities, workforce needs, and long-term organizational objectives.

• Evaluate current and future workforce capability needs and provide recommendations to strengthen workforce readiness and performance.

Capability Architecture & Development Pathways

• Design and govern integrated capability frameworks and development pathways for commercial roles, including Sales Representatives, Field Reimbursement Managers, Key Account Managers, District Managers, Sales Directors, Market Access, and other commercial and corporate functions.

• Partner with Business Unit Learning Leads, Leadership Development, and Learning Operations to implement and sustain onboarding programs, role-based development pathways, and development experiences.

• Drive consistency in capabil