Associate Director, Financial Aid Systems

Details:

Posted: January 16, 2025
Level: Community College Professional 19, 12-month, tenure track position.
Hours: Full-time, 35 hours per week
Closing Date: The committee will begin review of applications immediately. Applications must be submitted by 5:00pm (EST) on Wednesday, February 12, 2025

Location:

CT State Community College
185 Main Street, New Britain, CT 06051
**This position is not remote**
For more information, please visit the campus website or www.ct.edu/hr/jobs

CT State Community College Mission:

Connecticut State Community College provides access to academically rigorous and innovative education and training focused on student success. The college supports excellence in teaching and learning, makes data-informed decisions, promotes equity, and advances positive change for the students, communities and industries it serves.

CT State Community College Vision:

Connecticut State Community College is recognized for exceptional student success, educational leadership and transformative collaboration with business and industry, government, educational and key stakeholders while advancing diverse opportunities for Connecticut’s citizens and communities.

CT State Community College Equity Statement:

Connecticut State Community College commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.

Anticipated Start Date: 

April 2025

Position Summary:

The Associate Director, Financial Aid Systems supports the Director of Financial Aid, Operations and Compliance in regulatory and compliance issues for Financial Aid from a systems perspective. This position is responsible for the daily maintenance of the Banner Financial Aid Module including creating and maintaining adequate testing plans and maintaining financial aid compliance and other duties as assigned.

Example of Job Duties:

Under the direction of the Director of Financial Aid, Operations and Compliance, the Associate Director, Financial Aid Systems is responsible for effective performance in these essential duties:

• Responsible for the daily maintenance of the Banner Financial Aid Module.
• Creates and maintains adequate testing plans to ensure the seamless operation of Banner as it relates to all aspects of data integrity, reporting, etc.
• Works closely with technical staff to ensure that new regulations are properly incorporated into Banner.
• Works closely with technical staff to resolve functional issues in Banner that prevent or inhibit financial aid delivery.
• Identifies and analyzes systematic problems, proposes solutions, and provides training to address issues.
• Maintains subject matter expertise in federal, state, and institutional financial aid regulations.
• Maintains a thorough understanding of guidance governing federal, state, and institutional financial assistance programs.
• Writes and administers test plans for upgrades, patches, or new software implementations that affect the Banner system.
• Assists in the determination of central office and campus needs related to Banner.
• Ensures the routine duties associated with financial aid delivery, including but not limited to all aspects of importing/exporting financial aid records, batch award processing, disbursing, reconciliation, and beginning and end of term/year clean-up processes are adequate for use within the student information system.
• Documents all aspects of upgrades and changes to processes and procedures to support the development and execution of a systems operational calendar.
• Supports the usage of the student information system in tandem with the college’s transactional file delivery related to ISIR and COD data files through technology such as Edconnect, TD Client, and other tools as needed.
• Manages the development of exporting and importing functions of all file types related to the receipt of student financial aid information for the purposes of determining student eligibility and disbursement.
• Determines the feasibility of improving financial aid processes using automated systems.
• Recommends changes to existing policies and procedures.
• With the Director, determines timelines and future projects with input from project partners.
• Implements and maintains documentation for the general use of the Banner Financia