Senior Director Information Technology Services

Requisition ID: 19638

 

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

 

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

 

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

 

• Pension Plan (at no cost to the employee)
• 401(k) plan with employer matching
• Available your first day: Medical, vision, dental, and life insurance
• Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
• Parental leave (up to 4 weeks) and adoption assistance
• Wellness programs (including access to a recreation and fitness facility)
• Short and long-term disability plans
• Tuition assistance for both undergraduate and graduate programs
• 10 Employee Resource Groups for career development, community service, and networking

 

Summary

The Senior Director of Information Technology Services (ITS) is the enterprise technology leader responsible for defining and executing the enterprise technology strategy.  This role is accountable for enterprise systems and architecture, infrastructure, data, analytics, IT service delivery, and technology modernization.  The Senior Director collaborates with executive leadership to ensure technology investments deliver measurable business value, operational resilience, regulatory compliance, and long-term scalability in a complex utility environment. This position leads Director-level technology teams and acts as a trusted advisor on innovation, risk, and enterprise priorities.  The Senior Director, ITS

ensures technology initiatives support business performance, financial stewardship, and customer outcomes through effective governance and leadership.

What You'll Do

• Defines and leads a multi-year enterprise IT strategy aligned with organizational strategy and capital planning. Ensures that IT department strategies and processes provide appropriate support to company-wide goals.
• Serves as the principal technology advisor to executive leadership and governing bodies. Advises executive leadership on technology risk posture and mitigation strategies.
• Partners with key business stakeholders to understand their needs and identify opportunities for technology-driven innovation.  Translates business priorities into scalable, secure, and resilient technology solutions.
• Oversees the development, implementation, and maintenance of information systems and technology infrastructure.
• Provides leadership and direction to the IT department and other relevant stakeholders.
• Manages budgets and resources effectively to ensure the delivery of technology solutions that meet the needs of the business.
• Stays up to date with industry trends and emerging technologies and evaluate their potential impact on the organization.

• Ensures the availability, performance, and scalability of IT systems and infrastructure to support business operations.

• Provides executive sponsorship for major enterprise initiatives including ERP modernization and digital transformation.
• Oversees enterprise architecture standards, technology roadmaps, and integration strategies.  Ensures consistency, scalability, and interoperability across applic