GENERAL MANAGER - Pratt Institute - Brooklyn, NY

Salary:  $80,000

Other Forms of Compensation: Bonus Eligible 

 

At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you. 

Job Summary

As the General Manager of the dining program at Pratt Institute, you will be responsible for supervising day-to-day campus dining operations, under the direction of the Resident District Manager and leadership.  This position will drive guest happiness and engagement! The applicant for the position must have a current NYC DOH Food Handler’s Certificate, or successfully complete the training satisfactorily, as part of the role requirement.

 

Key Responsibilities:

 

• Works in collaboration with the Resident District Manager, Chartwells and Campus Leadership and the campus community to operate and improve the campus dining program
• Supports awareness of campus dining program and development of nutritional and dietary awareness, residential life interactions, etc.
• Experience with retail venues, all-you-care-to-eat, Declining Balance Meal Plans and Meal Exchange Meal Plans 
• Basic Human Resource functions and adherence of our collective bargaining agreement policies
• Coordinates and implements student programming and experience events in collaboration with Chartwells and Campus Leadership
• Helps the team analyze customer research and current market conditions and is proactive with actions
• Leads the efficiency of the culinary, catering and front of house teams, in collaboration with the Campus Chef and Resident District Manager
• Ensures customer happiness and good public relations through the safe and efficient uses of resources
• Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards
• Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds
• Supports the Resident District Manager in Overseeing P&L, budgeting and forecasting regularly
• Maintains excellent relationships with clients, students, and the campus community
• Works with the Chef and management team in crafting nutritious and top quality food for the campus community
• Implements new culinary programs in conjunction with the Chartwells marketing and culinary teams
• Takes part in the Yearly Business Planning and follow-up Quarterly Business Reviews

 

Preferred Qualifications:

 

• A.S. or equivalent experience
• MUST HAVE current ServSafe certification
• Five to seven years of dynamic management experience preferred
• Extensive knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
• Experienced with computers; to include Microsoft Office (Word, Excel and Power Point), Outlook, E-mail and the Internet
• High volume, sophisticated foodservice operations experience is highly desirable

Apply to Chartwells Higher Education today!

Chartwells Higher Education is a member of Compass Group USA

Click here to Learn More about the Compass Story

 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a