Senior Business Execution Consultant - Wholesale Opex SMART

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

About this role:

Wells Fargo is seeking a Senior Business Execution Consultant in Operational Solutions/Operational Excellence group as part of Wholesale Lending Operations division.

This role will be predominantly focused on supporting the expansion of Digital and Intelligent Automation capabilities. We’re looking for a transformation lead with a sound background in digital and intelligent automation, proven experience in Agile delivery, and a track record of acting as an internal consultant to solve complex business challenges. You will operate in a fast-paced, matrixed environment, collaborating closely with cross-functional teams under tight timelines.

Learn more about our career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Define and execute the product roadmap, including feature development, enhancements, and integrations that exceed customer expectations
• Lead/ support operational and support functions across multiple business groups, contributing to enterprise-level strategic initiatives
• Manage the full product lifecycle – from concept through launch, covering planning, development, testing, and release
• Ensure operational excellence by driving efficiency, quality, cost-effectiveness, and robust pipeline management
• Conduct research and analysis on complex business, operational, and strategic initiatives, leveraging a strong understanding of organizational strategy and global business execution
• Act as an internal consultant, independently providing recommendations and leadership to support functions
• Support planning and execution of programs focused on risk mitigation, operational efficiency, and enhanced customer experience
• Collaborate with team leaders to develop project plans, policies, and procedures that align with business goals
• Provide cross-functional leadership, managing relationships and driving implementation of programs, services, and initiatives in partnership with key stakeholders

Required Qualifications:

• 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Demonstrated experience leading cross-functional teams within a matrixed program structure, with expertise in Low Code/No Code development, data analysis, intelligent automation, workflow and case management, and OCR technologies
• Hands-on experience working in Agile/Scrum environments, including eliciting requirements, writing user stories, documenting processes, and creating test cases
• Proven ability to deliver iterative features and MVPs aligned with evolving business needs
• Experience in designing and reporting Operational Scorecard metrics to diverse stakeholder groups
• Skilled in facilitating workshops and design sessions, gathering requirements from Line of Business SMEs and senior leadership to drive business outcomes
• Sound collaboration skills with a focus on teamwork and stakeholder engagement
• Experience coordinating functional and user acceptance testing with data partners and business users
• Solid understanding of operational processes in financial services, with the ability to translate business needs into technical solutions
• Excellent problem-solving, organizational, and analytical skills, with the ability to evolve product strategy based on research, data, and industry trends
• Sound verbal and written communication skills, with the ability to convey complex ideas clearly and concisely
• Proven ability to act as a liaison between development teams, data analysts, Commercial Banking Operations managers, and senior executives
• Certifications such as CSPO, Lean Six Sigma, and Agile are a strong advantage
• Hands-on experience with platforms like MS Dynamics, Xceptor, PowerApps, Alteryx, etc. is highly desirable

Primary Posting Location:

• 550 S Tryon St, Charlotte, North Carolina 28202

Job Expectations:

• Ability to work on site at posted location.
• Position is not eligible for VISA sponsorship.
• Position offers a hybrid schedule.
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