Manager, ORM Strategic Initiatives Team, Project Manager

Center 2 (19050), United States of America, McLean, Virginia

Manager, ORM Strategic Initiatives Team, Project Manager

The role & the team 

The Strategic Initiatives team is deeply focused on providing strategic thought partnership and high-quality delivery of Operational Risk Management’s (ORM) most important initiatives.  To do this, we aspire daily to be: efficient, creative, proactive, change-agents and great partners. We believe in high quality delivery and are looking for a Project Manager who is excited to deliver impactful work that scales, to bring bold ideas that connect our associates, and to evolve well managed routines and processes.  

In this role, you will partner to shape how key strategic risk initiatives gain traction and integrate within ORM and across the Enterprise Risk Organization (ERO) while ensuring our team’s work is enabled by well-managed, organized, and connected ways of working. You will partner across the team and with key stakeholders across the lines of business and risk to prioritize work, connect dots, enable effective change management, and help us turn ideas into strategies and repeatable processes. 

If you feel you have the strategic project management skills this role needs, we’d love to hear from you! 

Responsibilities:

• Drive and/or support multiple concurrent end-to-end projects, from intake through to delivery to include change management principles and activities

• Drive projects based on defined priorities; establish and maintain routines, scope of deliverables, timelines, and identify risks and issues and mitigate and / or escalate as needed 

• Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery

• Collaborate with internal partners to drive work

• Develop relationships with key stakeholders to ensure delivery of commitments

• Identify ways to improve and streamline business process

• Engage in team problem solving across challenges, gaps, and other constraints to deliver on intent and maintain key project documentation

Skills you’ll bring:

• Project Leadership: You have a proven track record of project management experience, bringing the ability to quickly put structure in place to manage work. You’re detail- and process-oriented and adeptly manage several projects and initiatives at once with supportive direction. You have relentlessly high standards and pay attention to the smallest details in concert with the big picture.  

• Problem-solver: You are intellectually curious, open-minded, and creative when driving solutions. You understand intent and goals for a body of work, propose plans to meet those needs, and autonomously pursue options to deliver results in a well-managed manner. You bring in data and metrics to ensure we’re working the needle and identifying insights.  You connect dots across stakeholders and priorities.

• Valued Partner: You demonstrate outstanding communication and partnership essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes. You draw on consulting skills and have a proven track record of collaborating and thriving in a matrixed environment.

• Results Focused: You seek guidance to reprioritize as needed to adjust with changing business needs, and take action with urgency as appropriate. You bring an ability to thoughtfully weigh risks and implications, see around corners, and anticipate/proactively address concerns. You quickly pivot and lean in to change.

Basic Qualifications:

• Bachelor’s degree or military experience

• At least 3 years of experience in project or process management

Preferred Qualifications:

• 2+ years of experience supporting senior leadership teams

• 2+ years of experience with associate experience or associate engagement roles

• 2+ years of experience in Change Management or Communications

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website