Outside Property Contents Claim Representative

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Claim

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$63,800.00 - $105,400.00

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This position services Insureds/Agents in and around Centennial, CO or Phoenix, AZ. The selected candidate must reside in or be willing to relocate at their own expense to the assigned territory. This position may travel to: CO, AZ, WY, ID, UT, NM, MT, and CA.

Under general supervision, this position is responsible for the handling of the contents portion of first party property claims including: investigating, evaluating, estimating and negotiating to ensure optimal claim resolution for personal or business property claims of moderate to high severity, i.e. Major Case Unit losses. Assists in the investigating, scoping and estimating for any and all lines of business as needed, i.e., auto, general liability, workers compensation and underwriting as required.

Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations.

This position is based 100% remotely and may include a combination of mobile work and/or work from your primary residence.

As of the date of this posting, Travelers anticipates that this posting will remain open until 8/24/26.

What Will You Do?

• Handles 1st party property content claims with moderate to high severity, i.e. Major Case Unit losses.
• Occasionally handles 1st party property claims of moderate complexity as assigned.
• Completes field inspection of losses including accurate scope of contents damages, photographs, written estimates and/or computer assisted estimates.
• Broad scale use of innovative technologies.
• Investigates and evaluates all relevant facts to determine coverage, damages and liability of f