Principal Technical Program Manager

Overview: The Technical Program Manager will spearhead a range of critical programs both within and outside the group, operating within a Product Model framework structured around vertical towers. This role serves as a vital horizontal alignment and delivery function, ensuring seamless integration across various product lines and customer groups.

Key Responsibilities:

• Lead the delivery of key initiatives within the Product Line, ensuring alignment with strategic objectives.
• Organize and facilitate workshops and status meetings to drive project success.
• Engage with stakeholders across Infrastructure Platforms and the customer base at all levels to ensure effective communication and collaboration.
• Provide comprehensive status updates, focusing on timelines, delivery, blockers, and options rather than technical details.
• Develop and maintain a robust network of stakeholders within the business and internal Infrastructure Platforms groups.
• Document and distribute status updates efficiently across the stakeholder community.
• Influence and collaborate with Infrastructure Platforms and stakeholders to drive project success.
• Partner with Product Owners as needed to align on project goals and deliverables.
• Lead the development of large-scale plans, including financial management and forecasting.

Qualifications:

• Deep understanding of relevant technical and operational services and solutions, and their application in supporting critical business processes.
• Experience working within a large, global organization across functional groups with diverse stakeholders and objectives.
• Proven executive management and leadership experience, with strong team-building and conflict resolution skills.
• Expertise in financial management and presentation skills.
• Excellent oral and written communication skills.
• Senior-level delivery experience with a strong track record of success.
• Ability to balance pragmatic and ideal approaches, with the maturity to adapt to changes in plan, scope, and client needs.

Key Differentiators:

• Demonstrated leadership in fast-paced, dynamic environments.
• Ability to bring the right people together to solve complex problems.
• A "can-do" attitude, effectively managing competing priorities without unnecessary conflict.
• Clear, concise, and confident communication skills.
• Passion and drive to achieve success.

Business Skills:

• Exceptional management skills, including problem-solving, people management, negotiation, conflict resolution, financial management, and presentation.
• Ability to thrive in demanding and dynamic environments.
• Strong client relationship development and customer focus.
• Timely escalation of critical and complex issues.
• Excellent time management and task prioritization skills.
• Ability to set the standard for excellence in program management.
• Experience in developing compelling financial business cases.
• World-class planning skills, with the ability to manage multiple teams' workloads and deliver to agreed schedules.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and ben