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Cocktail Server at Rustic Root Downtown
RMD GroupSan Diego, United Statesfull_timeVerifiedPosted 14 May 2025
About the role
Position Summary: Responsible for providing the highest quality of service to all guests in the venue. This includes serving drinks, food, bussing, running food, and wine presentation. To uplift the dining experience for guests. Have the patience, personality, and perseverance to thrive in this role. Server responsibilities include greeting and serving guests, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. Ability to perform well in fast-paced environments. Front Server will be polite with our customers and make sure that they enjoy their meals. Server will also be a team player and be able to effectively communicate with the Kitchen staff to make sure orders are accurate and delivered promptly. It is the duty of the cocktail server to provide excellent overall dining experience for our guests. Type: Hourly, Part-Time Pay rate: $17.25/hr + tips Duties and Responsibilities: May include, but not limited to the following: Direct guests to their tables. Suggestive selling is a major part of our service. You should always guide our guests in the right direction, creating a memorable experience You must have a great understanding of our Champagne, wine and spirits menus. Be ready to answer any question as it relates to food, specialty cocktails, wine & sake. Take the guests’ order by writing it down, not memorizing it, knowing if the kitchen is running out of any items. Always Control the flow of the dining experience by truly listening and paying attention to your tables Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests. Maintaining the cleanliness of the table. Always create space for the next course by organizing and bussing your table. Our guests should never have to lift a finger. Perform side work at the start and end of each shift as required by service station assignment. Protect our establishment and patrons by adhering to sanitation, safety, & beverage controls Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable). Genuinely thank guests for their visit and see if they need any advice regarding San Diego Execute all steps of service flawlessly To follow all company safety rules, policies, and procedures. Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation Polishing glassware and any other equipment needed to do your job Ability to make cocktails for guests at tables when applicable Serving food to proper tables and seat numbers Ability to hold tables to pre-determined minimums Qualifications: Possess excellent communication skills. Understands and follows written directions. Must be able to provide legible communication. Works cooperatively in a team environment. Must be comfortable learning new skills. Can perform calmly under pressure. Uses critical thinking reasoning skills to solve problems quickly. Manages time effectively. Skills and Attitudes:
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