Cyber Engineer

Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 8,400 customers from the world’s most complex threats, including ransomware, cloud, and SaaS attacks.

Our roots lie deep in innovation. The Darktrace AI Research Centre based in Cambridge, UK, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications. The company’s European R&D center is located in The Hague, Netherlands.

Headquartered in Cambridge, UK, Darktrace has more than 2,400 employees located globally. Customers include public sector agencies, education institutions, media, organizations supplying critical infrastructure, and businesses of all sizes worldwide.

This is an excellent opportunity to join a fast-growing company, named one of TIME magazine’s “Most Influential Companies” for 2021 and one of Fast Company’s “Most Innovative AI Companies” in 2022. For more information on our cutting-edge technology, visit darktrace.com.

arktrace is currently expanding its technical team to accommodate a rapidly growing customer base and accelerating revenue, the CE role offers opportunity for fast-paced personal growth and career advancement. We are looking to hire tenacious, driven individuals to help guide prospects and customers in deploying the Darktrace solution in their environment in order to support prospects and clients. You'll be provided with extensive training and support as you further your existing skills in this role.

Key Duties & Responsibilities:

• Partner with the account team as the Darktrace solution implementation specialist to help deploy in prospects and client’s environments
• Drive new business opportunities through building relationships with new prospects and leading the implementation of the solution
• Act as the client's trusted advisor regarding Darktrace on the network and in the cloud for pre- and post-sale deployments
• Provide expertise and troubleshooting relating to on-prem and cloud network traffic for customers
• Act as a technical liaison between the client's Networking team, Partners, and the Darktrace account team
• Provide feedback and reporting to account managers on deployments
• Design and build custom integrations and define solution architectures

Qualifications & Experience:

• 2-3 years of experience in a technical role focused on Networking or Helpdesk Support
• Strong knowledge in both on-premises and cloud networking and technologies
• Understanding of networking concepts including TCP/IP stack, OSI Model, VLANs, Routers, Firewalls
• Ability to operate independently, manage multiple projects simultaneously, and work collaboratively within a fast-paced, innovative team.
• Strong time management and customer service skills
• Experience in project management preferred
• Bachelor’s degree from a top-tier accredited university with strong academic performance in a STEM subject.

Benefits

• 100% medical, dental and vision insurance, plus dependents
• Paid parental leave
• Pet insurance
• Life insurance
• Commuter benefits
• 401(k)
• Salary $65,000-$75,000

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