How you move is why we’re here. ®
Now more than ever.

Get back to what you need and love to do.
The possibilities are endless...
 
Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success.
 
If this describes you then let’s talk!
 
HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Emp Status

Regular Full time

Work Shift

Compensation Range

The base pay scale for this position is $35.16 - $53.71. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

What you will be doing

Operational Oversight 

• Lead and manage daily operations of the Pediatric ACC to ensure seamless, patient-centered service delivery. 

• Ensure full compliance with hospital policies, procedures, and clinical practice standards. 

• Supervise and support the ACC office staff, including scheduling, communication, and daily workflow coordination. 

• Oversee float staff and temporary personnel coverage when required. 

• Serve as the point of contact for communication and inquiries from PAS, clinical, social work teams, and physician practices via Epic Pools and internal email. 

• Manage all template sessional requests. 

 

Performance Improvement & Strategic Initiatives 

• Lead and support operational improvement projects from design through implementation. 

• Conduct root cause analyses, performance assessments, and current/future state evaluations to identify and close gaps in care delivery and operations. 

• Develop and implement metrics to track outcomes and drive continuous quality improvement. 

• Gather and analyze operational data through observations, interviews, and workflow reviews.  

• Translate findings into actionable insights and leadership-ready presentations, tailored to various audiences. 

Team Leadership & Development 

• Hire, train, mentor, and retain high-performing ACC staff. 

• Conduct bi-weekly and monthly team meetings and regular one-on-ones to support staff development and accountability. 

• Administer ongoing performance evaluations and provide constructive feedback. 

• Manage payroll submission for ACC personnel in coordination with HR and finance teams. 

Education & Experience 

• Bachelor’s degree in Healthcare Administration, Business Adminis