Tech Principal Product Manager

About the Team

You will be a key member of the Supply Chain Product Management team responsible for delivering technology capabilities that modernize and optimize Williams-Sonoma's end-to-end supply chain. The team partners closely with Manufacturing, Supply Chain, Merchandising, Engineering, Architecture, Analytics, and Technology to deliver scalable product capabilities that improve operational efficiency, inventory productivity, manufacturing performance, and customer experience. You will be a key member of the Supply Chain Product Management team that is responsible for continuous improvement of our supply chain by focusing on removing friction points for our internal and external customers by delivering a highly satisfying experience. 

About the Role:

Williams-Sonoma, Inc. is in the business of enhancing the quality of our customers' lives at home.  This critical Principal Product Manager role owns the product strategy, roadmap, and execution for Williams-Sonoma's Manufacturing technology domain, supporting our in-house furniture and lighting manufacturing operations. This leader will define and deliver capabilities that improve manufacturing planning, production execution, inventory visibility, quality, scheduling, materials management, shop floor operations, and fulfillment while enabling scalable growth across our manufacturing network.  This role operates across strategy and execution, partnering with Manufacturing, Supply Chain, and Technology leaders to define product strategy, prioritize investments, and deliver measurable business outcomes across Williams-Sonoma's manufacturing network. The right candidate will have deep experience with discrete manufacturing as well as the associated logistics and transportation activities and a techno-functional / Product Management background.

Responsibilities

• This role operates across product strategy and execution, partnering with Manufacturing, Supply Chain, and Technology leaders to modernize manufacturing capabilities and deliver measurable business outcomes across Williams-Sonoma's manufacturing network.
• Own the Manufacturing product strategy, roadmap, and investment priorities, identifying opportunities through customer insights, operational data, and hypothesis-driven product discovery focused on measurable business outcomes.
• Monitor emerging manufacturing, supply chain, ERP, AI, and digital manufacturing trends, evaluating new technologies and industry practices that can improve Williams-Sonoma's competitive advantage.
• Define product success metrics and measurement plans tied to manufacturing efficiency, production throughput, inventory accuracy, schedule adherence, quality, operational productivity, adoption, and business value realization. Continuously measure outcomes to guide product investment decisions and optimization.
• Lead product discovery, business process analysis, and solution definition for manufacturing capabilities, translating business needs into product strategy, roadmaps, epics, features, user stories, acceptance criteria, and prioritized Jira backlogs that enable iterative Agile delivery.
• Identify, prioritize, and deliver AI-enabled capabilities that improve manufacturing planning, shop floor productivity, quality, scheduling, operational efficiency, and business decision making while leveraging generative AI to improve product discovery, requirements quality, documentation, and team productivity.
• Serve as the primary product leader across Manufacturing, Supply Chain, Engineering, Architecture, and Technology teams, aligning stakeholders around product vision, priorities, delivery, and measurable business value.
• Partner with Engineering and Architecture teams to deliver iterative product capabilities using Agile methodologies while balancing business value, technical debt, scalability, and long-term platform health.
• Serve as the manufacturing product subject matter expert, leading cross-functional exploration, making informed product recommendations, and communicating roadmap priorities, tradeoffs, progress, and outcomes to business partners and senior Technology leadership.
• Lead organizational readiness and product adoption activities, including stakeholder alignment, business process design, SOP documentation, training, UAT, hyper-care, and adoption measurement.
• Ensure manufacturing solutions meet governance, security, audit, licensing, and compliance r