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Head of Business Transformation - GP&T

BNY
New York City, United Statesfull_timeVerifiedPosted 29 Apr 2026

About the role

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Director, Head of Business Transformation - GP&T –   to join our Chief Operating Officer Leadership Team within Global Payments & Trade. This role is located in New York, US. 

In this role, you’ll make an impact in the following ways: 

  • Provide strategic thought leadership to drive business transformation and process improvements 
  • Develop a comprehensive transformation strategy and roadmap, and define business case and OKRs, for Global Payments & Trade 
  • Fully understands and can influence the commercial environment based on own breadth of experience
  • Partners on Enterprise transformation initiatives and ensures alignment with the GP&T strategy and agenda
  • Drives the target state operating model for complex, global transformation projects, programs and portfolios of change that require collaboration with senior management in other functions
  • Has vast knowledge of competitors’ products and ensures organization-wide compliance with current regulatory and legal obligations 
  • Controls initiatives, enlists the work of senior managers and staff
  • Leads team members’ delivery of quality business solutions within agreed timescales and budgets
  • Works with CAO, Risk and Compliance to support controls and process enhancements

To be successful in this role, we’re seeking the following: 

  • Bachelor's degree in finance, Business, Computer science, or a related field. MBA or relevant advanced degree is desirable.
  • 10+ years of experience driving transformational change within the financial services or fintech industry.
  • Capable of proactively identifying core problems or opportunities within business processes 
  • Experience planning, managing and executing large transformation programs and multiple business critical initiatives
  • Demonstrates excellent written and verbal communication skills, with the capability to effectively interact with senior leadership.
  • Deep understanding of customer needs and a commitment to delivering exceptional user experiences, along with excellent communication and analytical skills.
  • Experience leading team and operating within agile framework with technology and design partners.

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Company

BNY

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