EY-Parthenon - Business Operations - Associate - Chicago / Cleveland

Location : Chicago, Cleveland

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We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.

Business Operations Associate 

Strategy and Transactions - EY-Parthenon – Strategy – Associate 

Competitive business today is all about making intelligent, informed decisions. As an Associate within EY-Parthenon you will help make that happen.  You will be an important part of our diversely talented, highly experienced team and work at the forefront of high-profile transactions.  The EY-Parthenon sub-service line comprises three competencies:  Strategy; Transaction Strategy and Execution; and Turnaround and Restructuring Strategy.  EY-Parthenon Strategy is a leading advisory organization focused on strategy consulting. We are committed to combining our unconventional thinking with our clients' smarts to deliver actionable strategies. 

The opportunity

In today's complex business landscape, creativity has become a necessary ingredient for sustained success. EY-Parthenon Strategy has an ideal balance of strengths – deep and concentrated skills with broad executional capabilities, intimate client relationships with larger networks of support, and proven processes along with a progressive spirit to unlock opportunity for our clients, amplify the impact of our strategies, and make EY-Parthenon Strategy the global advisor of choice for business leaders. You have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That's how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities 

Your key responsibilities

The Business Operations Associate (OA) is an entry level position that plays a vital role in driving the success of our client engagements by providing critical administrative project support to our client-serving teams to help them deliver outstanding results to our clients. The primary focus of the OA is to collaborate with our senior professionals and support them and their engagements on all matters related to engagement administration. As an OA you will become an expert in the engagement lifecycle within a leading client-focused professional services firm.

The OA will provide support to our Partners and Senior Managers in Business Development and Engagement Administration and will collaborate with engagement teams to play a vital role in success by ensuring process quality standards are followed. 

Skills and attributes for success

• Provide support with engagement-level administration including client acceptance, Mercury (ERP) & CRM maintenance, conflict checks, engagement economics, billing & invoicing, and other engagement-related activities
• Develop and facilitate negotiation of legal documentation on key engagement-related documents, (e.g., engagement agreement, statement of work, non-disclosure agreement, non-reliance letter, etc.)
• Ensure agreements, engagement proposals, and other engagement-related documents are executed and completed with a high degree of accuracy and timeliness
• Provide proposal and credential support through research and knowledge management
• Ensure all SaT Quality excellence standards and compliance requirements are adhered to
• Facilitate pipeline management and reporting at both a Partner and sector level
• Work with your Ops colleagues and practice partners on strategic efforts such as new automations and improvements to enhance and streamline our engagement administration processes
• Liaise and collaborate with the offshore Engagement Management Services team
• Provide support with staffing and resource allocation and other related staffing activities 

To qualify for the role you must have

• Bachelor's degree preferred with a preference towards a business concentration

• Preferably one to five years of work experience – experience working with senior professionals preferred
• Experience with standard business tools such as MS Office, Excel, PowerPoint, SharePoint and CRM systems
• Willingness to travel to meet client obligations