Assistant Property Manager

The Assistant Property Manager / Assistant Site Director supports property management by overseeing operations, ensuring regulatory compliance, and maintaining resident satisfaction. It involves financial oversight, vendor coordination, and resolving property-related issues while optimizing occupancy and service efficiency.
 

Essential Functions of the position are detailed below and include any physical requirements below that

• Assists the Property Manager and or Multi Building Manager in the overall operation of the assigned property; In the absence of the property manager, is responsible for the management and supervision of the property
• Provides a welcoming and responsive interaction with applicants, residents, residents' guests, staff, vendors, and volunteers; Communicates accurate information regarding funding guidelines in both oral and written communication
• Processes initial housing applications and assesses eligibility utilizing prescribed methods according to funding regulations; Determine applicants' ability to meet funding income and other eligibility guidelines
• Prepares and organizes confidential resident files for annual audits following prescribed methods, ensuring all residents files are accurate, organized and in compliance with funding requirements at all times
• Responsible for accurate and timely monthly rent collections and proper service of timely notices to residents when rent payment is overdue
• Completes all necessary compliance reports and property check requests using the prescribed computerized check request system in a timely manner; Ensures all vendor services are completed accurately and addresses any issues that arise; Prepares work orders, sort's mail, and prepares flyers, as required
• Maintains the applicant wait list for the property per funding guidelines; Maintains contact with wait list applicants to help ensure property maintains full occupancy
• Aids in annual unit inspections and communicates outcomes and issues to property staff as needed; Provides set up and clean up assistance for resident activities
• Responsible for handling and/or coordinating services to resolve any resident / maintenance-related emergencies, as needed
• Attends and participates in any specialized training by funding bodies in the housing industry and /or Catholic Charities

PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.

X Kneel and move from sitting, bending, kneeling, or standing multiple times a day
X Push and pull objects up to 25 pounds
X Climb up and down up to 6 flights of stairs at a time
X Lift up to 25 pounds
X Additional Requirements: Must be able to perform math calculations

Other Requirements Comply with program and/or Agency requirements related to (check all that apply)
X Background check, including any program specific requirements.
Physical examination
Drug Testing
TB Testing
Driver's License and reliable transportation
Agency-specified automobile insurance
X Additional Requirements: Computer literacy in Microsoft Word and Excel

Immediate Supervisor: Site Director
Directly Supervises: N/A
Indirectly Supervises: N/A

Education and Experience Requirements:

Preferred Qualifications and Skills:Perform math calculations, excel in customer service, computer literacy skills including proficiency in Micrsoft Outlook, Word and Excel.
Minimum Qualifications and Skills: Perform math calculations, excel in customer service, computer literacy skills including proficiency in Micrsoft Outlook, Word and Excel.

Relevant Education:
Preferred: Associate Degree 
Minimum: High School/ GED

Relevant Experience:
Preferred: 2-4 years property Management Experience
Minimum: 1-2 years property Management Experience

Certification/Licensure:
Preferred: NCHM Certified Occupancy Specialist (COS) certification
Minimum: NCHM Certified Occupancy Specialist (COS) certification to be obtained by the 18-month anniversary of employment

Qualifications

Education and Experience Requirements:

Preferred Qualifications and Skills: Perform math calculations, excel in customer service, computer literacy skills including proficiency in Microsoft Outlook, Word and Excel.