Associate, Channel Sales - Small Business

About Figure

Figure is maximizing the value of homeownership in ways that benefit consumers and the industry alike. We’re helping homeowners tap their liquidity easily, efficiently and reasonably for purpose-driven, significant expenditures – everything from dream home renovations and debt consolidation to small business formation.

In seven years, we’ve become the country’s #1 non-bank HELOC lender. As a financial technology firm operating at the intersection of regulation and transformation, we’re a “unicorn” – a group of fewer than 1000 companies globally that is valued at $1B or more and has been in operation for less than ten years. 

Our mission requires us to have a creative, team-oriented, and supportive environment where everyone can do their absolute best. We are motivated, innovative, collaborative, and curious. We value individuals who bring a problem-solving mindset to every task. Every day at Figure is a journey in continuous learning combined with a focus on getting work done that makes a difference. Join us!

Wealthfront Career-Launching Company 

Figure Series D Announcement

About the Role

Figure is a leader in the real-estate secured small business (SMB) finance space by enabling business owners to acquire secured funding in the fastest and most cost-efficient manner: tapping their home equity with a Figure HELOC. We are searching for a partner success associate to activate key Independent Sales Organization (ISO) and financing broker relationships.

You will be responsible for ensuring SMB leads seamlessly flow through Figure’s funnel. On a day-to-day basis, this means ensuring ISO/broker partners are able to easily submit financing opportunities to Figure and that small business owners are provided a best-in-class borrower experience. 

This is a revenue-generating, originations-focused role – and ideal candidates will have a strong background in partner relationship management, sales, and customer service.

What You'll Do

ISO/Broker sales & success: 

• Master Figure’s products and our value propositions to SMB partners
• Build strong relationships with key partners while serving as primary day-to-day point of contact
• Manage the application pipeline throughout the day – identifying the highest-potential leads, coordinating with partners, and funding deals
• Address daily inquiries, via email and phone, from ISO/broker/lender partners
• Educate partners on Figure’s partner technology stack and digital borrower application process
• Provide high-value program and product feedback across the Figure organization to consistently improve our SMB go-to-market
• Ensure compliance with regulatory requirements and company policies across all ISO/funder activities

Program development:

• Support the pipeline development and partner onboarding processes
• Establish and track key internal and external performance indicators (e.g. conversion/approval rates, best practices, etc.)
• Optimize partner performance – including creative testing, payout optimization, and performance analysis
• Contribute to partnership strategy development and market expansion initiatives

What We Look For

• 2-4 years of experience owning a revenue target in client- and/or partner-facing roles within the financial services space
• Understanding of small business finance and broker/ISO dynamics
• Excellent relationship management and communication skills
• Experience with CRM & analytics platforms (i.e., Salesforce, Tableau)
• Experience with lender/funder platforms and processes (e.g. lead submission tools)
• Exposure to the mortgage or secured lending space is a plus
• Startup or scale-up experience with comfort in fast-paced, ambiguous environments is a plus

Salary

• Compensation Range: $50,000 - $70,000
• Variable: $30-45k variable – uncapped with upside accelerators
• OTE: $100-115k
• Equity stock options package
• This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs

Benefits

• Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
• Company HSA, FSA, Dependent Care, 401k, and commuter benefits
• Employer-funded life and disability insurance coverage
• 11 Observed Holidays & PTO plan