Regional Director, Asset Protection (Mid-Atlantic & Southeast Regions)

Job ID: 262948
Location Name: FL-Miami International (0726)
Address: 1455 NW 107th Avenue, Miami, FL 33172, United States (US)
Job Type:
Position Type: Regular
Job Function: Loss Prevention
Remote Eligible:MarketBased

Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.  We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us.  We are united by a common goal - to reimagine the future of beauty.

The Opportunity:

This position is remote, market based. The ideal candidate should reside in Miami, Orlando or DMV metropolitan area 

Your role at Sephora... As a Regional Asset Protection Director, you will lead and maximize Asset Protection strategy for your region of stores. This role is accountable for inventory shrink results and reducing liability through safe work practices within the region. In your role, as a strategic leader, you will also drive an additional function (Organized Retail Crime & Safety, AP Training/Policy & Procedure or AP Operations & Implementation) in support of the overall department vision and objectives. You will directly manage a team of District Asset Protection Managers (DAPMs) who in turn manage Store Asset Protection Partners (SAPP’s).

In addition, you will:

• Direct accountability for shrink reduction, investigations, and safe business practice with consistency
• Build effective partnerships in the field that can be leveraged to achieve common goals of improving sales, profit and client experience while protecting our assets
• Identify market specific opportunities and develop strategies with DAPMs to reduce shrink by reviewing theft patterns, managing effective investigations, and adjusting staffing.
• Maximize investigations by guiding DAPM team on use of exception-based reporting, camera technology, behavioral interview, and law enforcement resources
• Provide recommendations to VP, Asset Protection on physical security measures for existing and future store locations
• Conduct store visits with DAPMs and cross-functional partners to evaluate and identify opportunities to improve shrink and reduce liability
• Manage budgets for AP staffing, guards, team travel, meetings, and physical security within assigned region
• Conduct regular one-on-one conversations with all DAPMs creating individual development plans for their continued growth.
• Create an inclusive environment and develop diverse teams and leaders
• Build talent strategies, succession, and development plans for your region to support the business objectives and growth plans
• One additional area of responsibility will be assigned from the following:
  • Organized Retail Crime & Safety
    • Develop and maintain partnerships on a national scale with retailers, law enforcement and industry partners to enhance investigations & develop strategies to increase safety
    • Manage nationwide meetings, training, certification, support materials and reporting
    • Develop programs specific to target crisis intervention, to include but not limited to de- escalation, active shooter and disengagement techniques
  • AP Training/Policy & Procedure
    • Develop and update AP training, policies and procedures for AP team and Store team
    • Support company DE&I initiatives with AP-related expertise
  • AP Operations & Implementation
    • Advocate for AP team by participating in Field Support Center (FSC) project teams which impact stores
    • Solicit feedback from AP team and share critical insights
    • Formal updates to leadership team