Associate Director, Global Patient Recruitment Programs

Global Patient Recruitment Programs (Associate Director)

Global Clinical Operations is transforming to fulfil our vision to “Be the best performing and trusted Global Clinical Operations organization”.  Our mission is to “Accelerate the pipeline through innovative, efficient and expeditious delivery of high-quality data”.

The overall purpose of this position is to ensure that all patient recruitment and retention activities are accelerated to enable a trial to start with most comprehensive and tailored solutions to support patient recruitment for all studies that the COPF group provide support for. This individual will work closely with study teams (i.e., Study Delivery Leads) to ensure that robust patient recruitment & retention strategies are defined and implemented for each study.

Key Responsibilities include, but are not limited to:  

• Develops and supports the implementation of the global patient recruitment and retention plan for each study.  Including proactively monitoring recruitment plans and defined KPI measures.
• Support and coach SDLs/central team in implementing aspects of their patient recruitment and retention plan.
• Providing additional support to central study team by collecting, reviewing data and re-working aspects of the strategic plan when intervention is deemed necessary.
• Post strategy development, lead (and support where appropriate) clinical study teams, vendors and CRO as applicable.
• Responsible for understanding the internal landscape of recruitment vendors, services available, pricing models, and historical vendor performance to advise study teams as necessary
• Work cross-functionally with internal groups including as needed to ensure full comprehension of services, support and requirements.
• Work with central study team stakeholders to ensure understanding of enrolment challenges and barriers for early planning of recruitment support.  
• Demonstrate ownership and accountability through effective problem solving. Ensures that patient recruitment and retention plans are aligned with study recruitment projections
• Discusses and agrees trigger points for recruitment/retention mitigation strategies with Study Delivery Lead (and wider study team as needed)
• Supports collaboration between cross functional teams in the implementation of patient recruitment and retention strategies and tools
• May act as Subject Matter Expert
• Evaluates and tracks vendor performance.

Basic Qualifications: 

We are looking for professionals with these required skills to achieve our goals: 

• Bachelor’s degree in relevant field
• 7+ years relevant industry experience
• Clinical operations experience across multiple TAs and phases of development in Rx and Vx.  

Preferred Qualifications:

• Proven track record in driving strategies for clinical trials, diversity & inclusivity, digital and patient engagement action plans or solutions
• Excellent problem solving and project management skills gained in a complex matrix organization
• Results orientated with a drive to set and reach challenging goals with high standards for performance
• Excellent influencing and negotiation skills
• Excellent written and verbal communication skills
• Ability to build strong relationships
• Ability to analyze data from divergent sources and translate it into meaningful recommendations
• Good understanding of the drug development process
• Understanding of all relevant industry guidelines (ie; FDA, GCP and ICH guidelines)

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Please visit  GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

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GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

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