Payroll Associate

ASR Group is the world’s largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico. In Europe, the company owns and operates sugar refineries in England and Portugal. ASR Group also owns and operates mills in Mexico and Belize. The company’s brand portfolio includes the leading brands Domino®, C&H®, Redpath®, Tate & Lyle®, Lyle’s® and Sidul®.

 

 

 

OVERVIEW 

The Payroll Associate will independently handle a wide range of administrative and payroll related tasks with little supervision, must be exceedingly well organized, detail-oriented, flexible, and enjoy the administrative challenges of supporting a site-wide team of diverse people and programs. The successful candidate will also have excellent communication and computer skills with the ability to interact with staff (at all levels) in a fast-paced, deadline-driven environment. This role also requires the ability to remain calm in high-pressure situations while being proactive, resourceful, and efficient and maintaining a high level of professionalism, confidentiality, and integrity in dealing with sensitive information. 

 

DETAILED ROLES & RESPONSIBILITIES 

• Serve as the go-to expert for all payroll-related inquiries, maintaining a warm and friendly demeanor while delivering exceptional service to our team members. Help employees to update Federal and State tax forms, W-4s, and set up Direct Deposit. Assists employees with ADP IPay system.  

• Partners with our Corporate payroll partners to ensure payroll runs smoothly and is compliant. Coordinates wage garnishments, unemployment claims, employment verifications, and other legal obligations.  

• Performs routine audits to ensure data integrity in maintaining vacation balances, sick leave, and other time-keeping practices.  

• Administers unionized hourly and salaried employee payroll via UKG with exceptional accuracy. Adds and manages pay codes in UKG time and attendance system relating to Paid Leaves, Short Term Disability, FMLA, etc. Administers rate increases, shift differentials, premium pay, holiday bonus payments, etc.  

• Supports ad hoc requests for vacation payouts, employee equipment allowances, and other out-of-pocket employee purchases, as well as payroll reporting.  

• Assist Human Resources with the administration of various programs 

• Performs UKG timekeeping system upgrades, performs testing, and ensures all upgrades are implemented accurately and smoothly.  

• Perform other administrative duties as needed 

  

REQUIRED EDUCATION AND EXPERIENCES 

• High School Diploma or GED equivalent with a minimum of 3 years of professional experience in administrative support OR Bachelor’s Degree from an accredited institution with a minimum of 1 year of professional experience 

• Experience with UKG modules 

• Solid experience and understanding of payroll processing and payroll legal requirements 

• Advanced experience with Microsoft Word, Excel, Outlook, Teams 

  

 

PREFERRED REQUIREMENTS 

• Experience working with Operations   

• Experience with Excel, SAP, ADP, UKG, and Employee Central 

 

PHYSICAL REQUIREMENTS 

• While performing the duties of this Job, the employee is regularly required to move, carry and lift items in an office environment.  

 

CORE COMPETENCIES 

• Analytical Thinking & Decision Making – Identifies and understands trends and/or issues 

• Effective Communication – Expresses ideas and information in a clear and concise manner by tailoring one's message to fit the interests and needs of the audience. 

• Customer Orientation – Keeps internal and/or external customer(s) in mind at all