Medical Records Clerk (TEMP)

Medical Records Clerk (Temporary Assignment)
Starting Pay Range: $20.00 – $23.00 per hour
Schedule: Monday – Friday, 4:00 a.m. – 12:30 p.m.
Assignment Duration: Now through the end of December
Locations: Phoenix & Tempe, AZ

Behavioral Health Group (BHG) is the largest network of Joint Commission-accredited treatment centers and the leading provider of opioid addiction treatment services. We are dedicated to helping individuals overcome substance use disorders. With over 110 locations in 22 states, our team of more than 1,900 employees serves over 42,000 patients.

Job Summary:
In this key role, you’ll be responsible for packing, organizing, and sorting patient files as part of a large-scale records transition project. We are seeking a detail-oriented individual who can accurately categorize documents, maintain proper sequencing, and ensure all patient information is handled in accordance with regulatory and confidentiality standards.

Primary Responsibilities:

Mail and Correspondence Duties

• Collect, open, date-stamp, scan, copy, and distribute all incoming mail from the corporate mailbox to the appropriate departments.
• Maintain accurate records of incoming and outgoing correspondence for tracking purposes.

Medical Records Responsibilities

• Process all medical records requests received via email or electronic systems from internal teams and external entities, covering multiple EHR systems (e.g., SAMMS, Methasoft, Advanced MD).
• Ensure all activities comply with federal, state, and local regulations, including HIPAA requirements.

General Responsibilities

• Attend work regularly and punctually.
• Meet established production and quality standards within the department.
• Communicate effectively in both written and verbal formats.

Qualifications:

Education

• High School Diploma or equivalent required.

Experience

• At least one year of experience in administrative roles within the healthcare industry.
• A minimum of one year handling mail and correspondence tracking.

Skills

• Familiarity with HIPAA regulations and HCFA requirements.
• Proficient in using EHR systems; experience with SAMMS, Methasoft, or Advanced MD is advantageous.
• Strong organizational skills with the ability to multitask effectively.

Physical Requirements and Work Environment:

• Ability to sit for extended periods, with some bending, stretching, and stooping as needed.
• Adequate hearing and speaking abilities to communicate effectively by phone or in person.
• Sufficient vision to read documents and computer screens.
• Capacity to handle variable workloads and occasional high-stress situations.

 

BHG is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.