Patient Access Representative

Job DetailsJob Location: AUSTIN, TX 78746Position Type: Full TimeSalary Range: $18.00 - $22.00 HourlyJob Shift: DayFull Time (Monday thru Friday)

The Hospital Registrar serves as the primary link between patients and the hospital, overseeing the full registration and discharge process in the EMR. Key duties include collecting point-of-service payments, coordinating arrival notifications with medical units, and maintaining high standards of customer service to ensure a positive first impression and accurate patient records.

 
QualificationsMINIMUM QUALIFICATIONS, EDUCATION AND EXPERIENCE

High School Diploma or equivalent. Minimum two years in hospital registration experience preferred. Experienced in a medical customer service environment required. Experience in handling and balancing cash required. Able to operate common computer software systems, utilizing both hospital and business software.

LICENSE AND CERTIFICATION

N/A

REPORTING RELATIONSHIP

Business Office Manager

ENVIRONMENTAL AND PHYSICAL DEMANDS/HAZARDOUSCONDITIONS

HAZARDS:

 


Exposure to toxic/caustic chemicals


 


Exposure to x-ray/electromagnetic energy




 


Exposure to extreme conditions, hot/cold


x


Exposure to communicable diseases




 


Exposure to dust/fumes


 


Blood borne pathogen exposure




 


Exposure to moving mechanical parts


 


Adverse weather conditions




 


Exposure to potential electrical shock


 


Gaseous risk exposure




 


 


 


Exposure to high pitched noises

MENTAL AND EMOTIONAL REQUIREMENTS:

x


Manage stress appropriately


x


Make decisions under pressure


x


Manage anger/fear/hostility of others




x


Handle multiple priorities


x


Work alone


x


Work in confined/crowded areas

AGE SPECIFIC CRITERIA (AGES OF PATIENTS SERVED):

Job Description: Registrar

 


Birth - 1 year


= Neonatal / Infant


 


18 - 64 years


= Adult




 


1 - 11 years


= Child / Pediatric


 


65 years +


= Geriatric




 


12 - 17 years


= Adolescent


x


N/A           = No responsibility to treat or care for patients

WORKING CONDITIONS:       50% Sitting     25% Standing      25% Walking

( x)      INSIDE: Spends approximately 38 hours or more per week inside.

( )      OUTSIDE: Spend approximately 2 hours per week outside (driving/running work related errands). (        )           BOTH: The activities occur inside and outside in approximately equal amounts.

PHYSICAL DEMANDS:

(x)       LIGHT WORK: Frequent lifting and/or carrying of items weighing up to 5 lbs with occasional 10 lb max.

(           )           MEDIUM WORK: Frequent lifting and/or carrying of items weighing up to 10 lbs with occasional 25 lb max. (      )           HEAVY WORK: Frequent lifting and/or carrying of items weighing up to 25 lbs with occasional 50 lb max.

PHYSICAL REQUIREMENTS:            Some     None   Freq.                                                       Some None Freq.

LIFTING / CARRYING


x


 


 


HEARING ACUITY


x


 


 




PUSHING / PULLING


x


 


 


REPETITIVE ARM/HAND MOTION


 


 


x




STOOPING, KNEELING, BENDING


x


 


 


MANUAL DEXTERITY (eye/hand)


x


 


 




CRAWLING


x


 


 


FINGER DEXTERITY


 


 


x




CLIMBING


x


 


 


COLOR VISION


x


 


 




BALANCE


x


 


 


VISION ACUITY - far


x


 


 




DEPTH PERCEPTION


x


 


 


VISION ACUITY - near


 


 


x