Senior Business Analyst

<p> </p> <p><span><span><span>NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.</span></span></span></p> <p> </p> <p><span><span><span><b><u><span><span>Overview</span></span></u></b></span></span></span></p> <p><span><span><span><span><span>We are looking to recruit a Senior Business Analyst<b> </b>to join our Financial Services<b> </b>Advisory Practice, working on a wide range of projects/programmes. The individual will have experience of working on digital transformation and strategic change projects, responsible for the successful planning, execution, monitoring, control and closure and delivery for our Banking partners. </span></span></span></span></span></p> <p> </p> <p><span><span><span><b><u><span><span>Responsibilities</span></span></u></b></span></span></span></p> <p><span><span><span><b><span><span>Key Skills</span></span></b></span></span></span></p> <ul> <li><span><span><span><span><span><span>Engage with business users, understand problem statement, and agree scope of engagement</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Interview product owners to understand as-is business processes and then develop customer-driven to-be processes</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Support the Business by documenting process models and identify opportunities for improvement</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Ability to map customer experience using tools like personas, customer journeys etc.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Gather and analyse statistical data from the business areas for supporting business case for change</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Research and analyse best in class industry processes to support digitization &amp; simplification of customer journeys</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Support the Business in planning and designing digital strategies encouraging customer retention and customer loyalty</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Bring in industry experience and thought leadership to advise on trends, future operating models and best in class journeys</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Develop a deep understanding of the business context and marketplace that our business stakeholders are operating in</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Employ process modelling techniques to capture requirements. Work hand-in-hand with the Product Owner and Development teams in order to deliver process improvements</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Work with multiple product owners to write &amp; develop clear, non-implementation specific epics, user stories and acceptance criteria</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Support and contribute to the metrics driven culture within our function</span></span></span></span></span></span></li> </ul> <p> </p> <p><span><span><span><b><u><span><span>Experience and skills required</span></span></u></b></span></span></span></p> <ul> <li><span><span><span><span><span><span>8+ years of experience as a Business Analyst in Financial Services</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Design thinking, ability to manage multiple stakeholder expectations, communicate in a clear non-ambiguous manner, conduct requirements workshops, drive decision making</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Experience in documenting business case, business process modelling, requirement elicitation through workshops</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Manage projects from inception through design to delivery</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>An IT background with a solid grounding in technology</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Experience of working in both Agile &amp; waterfall SDLCs</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Communication, group dynamics, collaboration and continuous improvement are core – being best practice driven</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>2.1 or higher in a related discipline from an academic institution; Masters a plus</span></span></span></span></span></span></li> </ul> <p> </p> <p> </p> <p><span><span><span><b><u>