Emergency Response Clinical Manager

Description

Independent Living, Inc., a progressive and dynamic cross-disability services organization and a leader in the provision of peer services in the Hudson Valley is seeking to hire an Emergency Response Clinical Manager.

This position will lead the team and correspond (with ILI Peer) with New Windsor EMS to calls related to behavioral health and substance use disorder calls. Provide harm reduction and connection to services/ treatment for individuals and their circle of support. 

The goal is to reduce repeat calls and give the individuals the tools and supports to prevent future crisis and pre-crisis situations while allowing them to remain well in the community.  

Individuals with disabilities are encouraged to apply.

DUTIES AND RESPONSIBILITIES:

• Supervise Emergency Response Peers and Clinician.   
• Coordinate the schedule and services for the EMS Substance Use Disorder Crisis Response Team. 
• Participate in the interview process for new Emergency Response Team Members. 
• Represent ILI at internal and external stakeholder meetings. 
• Act as the lead liaison between the EMS personal and ILI team. 
• Work directly in partnership with ILI team as a team of first responders who correspond to substance use disorder and co-occurring disorders related emergency calls to support of individuals in pre-crisis or crisis and their circle to support.
• Remain on scene as the situation warrants with peer team member to provide support and connection. 
• Help families and individuals:
• understand the progression of addiction
• empower family members
• navigate insurance barriers and treatment systems
• Oversee and coordinate referrals to the Orange County Crisis Call Center for ongoing resources, services, and peer supports. 
• Coordinate referrals to Orange County Crisis Call Center for Mobile Response Team as warranted by the situation. 
• Attend and actively participate in all meetings and training sessions provided by Independent Living, Inc. and specific to the job responsibilities of the position.
• Provide education and training about harm reduction strategies to the people residing with or supporting the individual experiencing the emergency, 
• Maintain a current and working knowledge of community resources available for individuals wishing to engage in additional treatment or services. 
• Educate individuals, families, and community resources about challenges, options, and resources with regard to persons with disabilities.
• Assist individuals in accessing these services and treatments. 
• Engage in individual advocacy by assisting individuals with substance use disorder and co-occurring disorders in protecting and promoting their rights, resolving complaints, accessing services and navigating community supports of their choice.
• Complete all reporting and record keeping as required including statistical reports by specified due dates.
• Attend and actively participate in all meetings and training sessions provided by Independent Living, Inc. as well as those specific to substance use disorder and co-occurring disorders, transition and diversion. 
• The above list of responsibilities is not intended to be all inclusive, other responsibilities and/or training may be assigned or required.

SHIFT:

• Monday through Friday 2pm-10pm

PAY RATE:

• $66,718/yr - $68,016/yr

BENEFITS:

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Flexible Spending Account (FSA)
• Paid time off
• Mileage Reimbursement
• Paid holidays from the first day of employment
• Paid lunch break

Requirements

• Strong data entry and computer software skills.
• Excellent written and verbal presentation skills.
• Must have good time management skills and be self-directing, especially if there is any downtime.
• Must possess a valid unrestricted driver’s license and have reliable transportation.
• Licensed Master of Social Work, required.
• Minimum of one year of management/supervisory experience, required.
• Lived experience with substance use recovery either personally or through a family member or friend who has gone through recovery and be comfortable with self-disclosure as needed, a plus.
• Must complete approved advocacy training programs within the first six months of employment.
• Must have a working knowledge of the recovery process and be willing to promote multi-pathways to recovery.
• Bilingual English/Spanish strongly preferred.

  

All qualified applicants w