Store Manager

Vitality Bowls Store Manager

We are a health-minded, nutritionally conscious, energetic company, focused on the customer experience. Be a part of a fun, dynamic, growing team committed to bringing healthy food to the community! Originating in San Ramon, Vitality Bowls specializes in Açai bowls, fresh juice, smoothies, grain bowls, wraps, and salads.

As a Store Manager of Vitality Bowls, you will be responsible for the overall shift-level operations including growing sales, managing financials, operational excellence and exhibiting amazing customer service skills.

 

Store Manager Responsibilities include:

 

Employee Management:

• Manage food orders, speed of service, and ensure quality food production.
• Establish strong, transparent lines of communication with upper management, customers, shift leaders and team members.
• Actively coach, train and quiz the team about their knowledge of the company, our products and allergen safety.
• Recognize outstanding work performance within your team while providing necessary constructive feedback.
• Manage and anticipate hiring needs, including on-boarding, interviewing, promoting, and terminating Team Members, Shift Leaders, and Assistant Managers.
• Adhere to all labor laws.
• Follow all company food safety, allergen safety, cash handling, cleanliness and operational policies and procedures, and ensure that all employees are complying.
• Lead the team by example.
• Promote a positive, uplifting, and motivating in-store culture that thrives on teamwork.
• Ensure proper use of all checklists are executed by the team daily.
• Follow and uphold COVID-19 sanitation procedures and standards
• Other duties as assigned by upper management based on business needs.

Customer Service and Menu/Brand Knowledge:

• Consistently exhibit and hold team accountable to customer service standards.
• Show exemplary knowledge of Vitality Bowls brand and products.
• Consistently educate and engage customers and employees on all Vitality Bowls products and services.
• Observe the needs of customers and team members and communicate those observations to upper management.

Inventory, Labor, and Costs:

• Manage inventory levels daily, complete monthly inventory counts, place orders, accept deliveries, and submit refunds when necessary.
• Build out biweekly schedules and collect/maintain team availability.
• Meet all business and productivity metrics daily during shifts, including sales and budgets.
• Identify performance opportunities and collaborate with upper management to create strategies to improve overall store and team member productivity.
• Have a growth mindset and look to create, plan, and realize goals pertaining to self and store performance.
• Have a deep understanding of all management reporting and what impacts monthly food and labor costs.
• Manage all banking needs including deposits, petty cash, and cash out reports.
• Schedule and follow up on all store repair and maintenance needs.
• Implement and manage a store marketing program.

 

Store Manager Requirements:

• Must have reliable transportation.
• Minimum of 1 year supervisor experience.
• Available to work a minimum of 36 hours per week and all day-parts including mornings, nights, and weekends.
• Proficiency with technology such as POS s