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Senior UX Taxonomist - 8863

Extreme Networks
United States, United StatesRemotefull_timeVerifiedPosted 6 Oct 2023

About the role

Extreme Networks Named to Computerworld’s 2023 List of Best Places to Work in IT!Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before and with double digit growth year over year, no provider is better positioned to deliver better outcomes on scale, than Extreme.We believe in “walking the walk” of our strong core values which enable us to successfully advance together. Diversity and Inclusion is a vital part of our values and beliefs, and we’re proud to foster an environment where every Extreme employee can thrive. Come become part of something big with us! We are a global leader, with hubs in North America, South America, Asia Pacific, Europe, and the Middle East.
This position is fully remote and can sit anywhere within the United States. 
We are a team of passionate, creative technologists, UX Designers, UX Writers, UX Researchers, UX Strategists, and experience innovators who will build and deliver technology-centric solutions that accelerate a customer-first experience. You will feel like you’re working in a “start-up” with the stability and knowledge of a leading technology company.As a Senior UX Taxonomist, you will play a critical role in designing and maintaining the information architecture and taxonomy of our online experience for our enterprise networking and SaaS products. You will collaborate closely with cross-functional teams, including UX designers, product managers, and developers, to create clear, structured, and user-friendly information systems that meet the needs of our diverse user base.You will work across the organization with engineering and product partners to operationalize content production across the product lifecycle. You will also work closely with UX Design, User Research and Info Dev to create dedicated processes around content governance, standards, as well as, help define a strategy for content distribution across all platforms and users. You will be part of a team of the Generative Context Design team pairing with content strategists and UX writers.   A significant part of the role is UX Design advocacy and implementing processes that support a content-led product design methodology. Key Responsibilities:·        Define and implement the information architecture and taxonomy strategy for our enterprise SaaS products, ensuring seamless organization and findability of content and features.·        Collaborate with UX designers to create wireframes, prototypes, and user flows that effectively communicate the information structure and hierarchy.·        Conduct user research and analysis to gain insights into user behaviors, needs, and pain points, and leverage these insights to inform the information architecture design.·        Develop and maintain a comprehensive taxonomy that aligns with industry standards, user mental models, and our product offerings.·        Partner with content creators and subject matter experts to ensure accurate and consistent labeling, tagging, and categorization of content.·        Establish and enforce information architecture and taxonomy guidelines and best practices, promoting usability and accessibility across our product suite.·        onduct usability testing and user feedback analysis to continuously improve and iterate on the information architecture and taxonomy.·        Stay up-to-date with industry trends and emerging practices in AI generated content, data taxonomies, and enterprise SaaS, and share insights and knowledge with the team.·        Consult and strategize with UX and Content specialists to successfully achieve product and user goals.·        Be a leader with a vision to help advance Extreme’s experience strategy globally and challenge others to change and adopt modern experience methodologies.·        Strategize against the full life cycle of systems and applications by working collaboratively with other leaders across  Customer Experience Design, Product Management and Software Engineering to deliver improved experiences for our users while progressing toward valuable business outcomes.·        Facilitate content and UX design strategy across teams.·        Work with UX Designers to Develop User Centric Design practices consisting of end user’s needs, wants, and limitations, across all stages of the Design and Product Development.·        Present content requirement and governance recommendations with inputs from research initiatives and ideation by assisting in testing prototypes while providing valuable synthesis and recommendations to the key stakeholders and users at Extreme Networks.·        Contribute to the content and design systems, UX writing, taxonomy strategy, wireframes and prototypes for feedback and testing to drive adoptable outcomes.·        Lead cross-functional Consulting and Collaboration, demonstrating leadership by helping

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Company

Extreme Networks

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