ESCL; Executive Partner- High Tech

About our role:

Executive Partner serves as a trusted advisor to our members (clients) who are SVPs, EVPs and CSCOs from Global 1000 organizations and government agencies. The EP’s role is to engage each member (client) , and to help him/her identify mission critical priorities and key initiatives and to achieve specific enterprise goals.

Partnering with the member can include activities such as defining, developing, coaching and/or critiquing strategies; helping develop and/or transform their organizations; assisting/advising with the development and execution of vision & strategy; aggregating and delivering Gartner research insights on key initiatives, priorities, and implementations; and in general, becoming a consigliore for the SVP, EVP or CSCO.   With the support of their ESCP, our clients are able to achieve their goals more quickly and more cost effectively and with a higher assurance of success.
 

What you will do:

• Manage up to 25-30 senior executive member relationships.

• Participate in account planning with Client Success Managers (CSMs) and Senior Account Executives, with shared responsibility for each assigned account.

• Engage in all phases of the member lifecycle, including pre-sale, on-boarding, relationship management, delivery, review, and renewal.

• Ensure success by executing smooth hand-offs from the sales team, regularly engaging members, creating complete member profiles, accurately identifying agendas, developing engagement plans, and preparing value-added meetings and account reviews.

• Responsible for member retention and for contributing toward growth in the region through direct support of Gartner Sales in prospect cultivation, account plan development and value demonstration activities.

• Supports research activities, such as facilitating member participation in research studies or case panels. 

• Aligned with and leverage Gartner research positions and initiatives as well as providing feedback from the member base to the research organization. 

• Works with research analysts to develop and deliver relevant research.

• Define and deliver innovative solutions by assessing client member needs and developing a customized value plan in accordance with overall Gartner Supply Chain strategy and Gartner Supply Chain product deliverables. 

• Work with client members in a variety of industries to further their levels of supply chain maturity through delivery of research, peer networking, and coaching. 

• Critique client strategies, guide clients in building their organizations, and assist in developing supply chain strategies, establishing priorities, and planning for implementation around key supply chain initiatives.

• Establish and maintain working relationships with various internal groups to create a comprehensive, well designed sustainable set of key deliverables for clients (including targeted research, personal coaching sessions, scripted analyst sessions, etc.)

• Direct and facilitate member peer group calls and/or meetings

• Participate in presentations

• Participate in relevant research communities to keep topic area knowledge current and share member experiences with analysts

• Facilitate member interaction and collaboration through the Supply Chain member community portal and assisted member connections

• Lead and participate in a mix of on-site and virtual roundtables and Gartner Exec Series WebEx’s

What you will need:

• Must be a senior business executive and have demonstrated topic knowledge in developing and delivering overall Supply Chain strategy, execution and performance improvement from within the High Tech Industry. 

• The EP will be an accomplished current or former SVP, EVP of Supply Chain or equivalent title who has managed a significant P&L, direct reports and significant total number of Associates. 

• Must have a broad base of expertise in Supply Chain Strategy and have driven change at all levels. 

• A university graduate (Masters preferred) with 10+ years’ experience working in a senior management role; such as a CSCO, SVP, EVP, or COO in a Supply Chain Executive level capacity; or 5+ years in the capacity with 5+ years in another Supply Chain Executive role, such as “Partner in Supply Chain Consulting”.

• Candidates must have excellent interpersonal skills; demonstrate high levels of humility as well as having the ability and experience to work with C level executives. 

• This individual should have strong reflective listening skills and the ability to adjust to client cues and needs

• In depth understanding of the business